Human communication can be complicated.  Messages are sent in multiple ways.  Are some channels stronger than others?  What do we do when the channels are sending mixed messages?  Can we focus all our elements to ensure maximum impact?  Yes. Congruence in communication will help! To explore further ways to improve presentation skills, check out the book, Big Presentations in Small Rooms. This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Send in a voice message: https://anchor.fm/bigpresentations/message