John's background in wildlife management and a biology degree from George Washington University led him to become an animal control officer in 1994. Since then, he has served as the director of the National Animal Control Association and,since 2003, the City Animal Care and Services Program in San Jose, CA. John discusses the rewarding effects of switching to a TNR focus after the shelter intake's substantial increase after the 2008 recession. The use of data (including specific euthanasia rates and intake numbers) to compare catch and kill programs with TNR programs is an important component in Jon's success in convincing other communities to jump on the TNR bandwagon. For more information, visit sanjoseanimals.com or email Jon at jon.cicirelli@sanjose.gov.