Welcome to Tales from the Service Industry, the podcast that takes you behind the scenes of the hospitality world.Join your hosts, Bill, Ms. B, Liz, Gwynn, and a rotating list of guests as we dive into the hilarious, heartwarming; and sometimes harrowing, stories of servers, bartenders, retail workers, hoteliers and other industry professionals.From assisting challenging customers and navigating kitchen disasters to forging lifelong friendships and finding unexpected love, the service industry is a world unto itself, and we're here to bring it to life.In each episode, we'll chat with a different guest about their experiences in the...