Whether you're involved in construction & trades or in manufacturing, ensuring top-notch quality is paramount. One bad job can possibly break years of good and hard work! In this episode, Jacob Edmond, CEO of Duckworks Millwork Solutions, joins Khalil & Martin to discuss quality control, making checklists, and why it is critical to apply these things in your business today. Time Stamps00:32 - Episode Intro02:53 - Intro to Jacob Edmond04:02 - What is Quality Control?04:47 - When Do You Need a Dedicated QC Staff?07:54 - Why Does Quality Control Matter?09:54 - Customer Concessions & Quality Control14:19 - Common Areas Needing Quality Control in Manufacturing20:34 - The Cost of Quality23:41 - The Importance of a Checklist31:57 - Quality Control Metrics37:44 - Gaining Insights From Your Employees40:45 - Implementing Checklist & Quality Control56:47 - Episode Outro & TakeawaysQuotable Moments"My dad used to always tell me, you can add cost, only the customer can add value." - Martin Holland"Quality control isn't just preventing mistakes, it's refining your process to prevent future mistakes and constantly reduce your mistakes." - Jacob EdmondReady to take your contracting business to the next level? Subscribe to The Cashflow Contractor today and get instant access to the FREE Ultimate Buyer's Guide for Contractors!Don't miss out on essential insights, tips, and strategies to boost your profits and streamline your operations. Subscribe now and download your exclusive guide to securing more clients and maximizing your earnings.ResourcesGet the sample checklists from Jacob Edmond hereNeed Marketing Help? We Recommend BenaliWatch On YoutubeFollow On Social: LinkedIn, Facebook, InstagramHave Questions? Email usMore from Jacob EdmondWebsiteVerify in Field: The Millwork PodcastLinkedInInstagramFacebookTikTokMore from Martintheprofitproblem.comannealbc.com   Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cashflow ContractorAsk Us A QuestionSign Up For A Free Consultationthecashflowcontractor.com Email The Cashflow ContractorLinkedInFacebookInstagram