In this HRchat episode, we hear from Dr. Bill Howatt,  Chief of Research, Workforce Productivity, Conference Board of Canada about the stresses put on essential-service workers and others who are putting their lives at risk by continuing customer-facing roles during the pandemic. Bill is the former chief research and development officer for workforce productivity, Morneau Shepell, and founder of Howatt HR Consulting. He has over 25 years' experience in strategic HR, mental health and addictions, and leadership. He is the creator of the online Certificate in Management Essentials (CME) program, a senate-approved leaders program that offers 18 courses through the University of New Brunswick. He is also the creator of Pathway to Coping, an online course at the same university that is grounded in the cognitive-behavioural therapy (CBT) approach.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events