During this exciting #WorkTrends, author and former FBI Lead International Hostage Negotiator Chris Voss will help us explore and understand the art of negotiation. Come learn why saying, "you're right" and "yes" are at the root of the vast majority of misunderstandings in the workplace today. Do you want to know why, "that's right" is the gold standard of great responses? Join us to learn why and much more.
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