Welcome to another People and Performance episode. Our guest today is Natalie Massey, Operations Manager at The Johns Hopkins University Applied Physics Laboratory and former Area Executive Assistant to the NASA Deputy Administrator at NASA.Questions for Natalie include: What challenges can admin and HR staff better tackle together? Given ChatGPT etc, what does the admin professional role and job description look like in the new workplace?What is the single biggest change you think will happen in admin and HR roles plusleadership over the next 5-10 years?    More about NatalieNatalie has been the recipient of a NASA Honor Award in Administrative Excellence.Previously, Natalie served as Executive Assistant to NASA’s Deputy Administrator, where she directly contributed to the overall Agency vision and independently performed administrative management functions that serviced organizational requirements. She demonstrated critical, institutional familiarity of the agency process and history to enable thoughtful decision-making on behalf of the Deputy Administrator.Natalie joined NASA in September 1996 as a Cooperative Office Experience student at Goddard Space Flight Center and has served in a variety of roles at the agency, including at Headquarters in 2010.  Natalie has over 25 years of progressive experience in programs and projects related to NASA strategy formulation, science, and technology investments. She has had significant experience in the development and implementation of strategies to maintain a viable administrative community.----------Talking About Ways To Improve Company Culture and People Performance The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line. Chris Bjorling, Co-host Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance. For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems. Bill Banham, Co-host Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London. Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool. Contact us to learn more!