Recorded on 27 March 2019 during Ecosystem 18 at Haydock Park Racecourse. Karen Partington, Chief Executive Lancashire Teaching Hospitals NHS Foundation Trust, asks how do we fully exploit new technology? How do we train patients to expect something different from their healthcare? And how do we accommodate the needs of various age groups in our workforce – traditionalist, baby boomers and Generations X, Y and Z?  Ecosystem 18 was part of a series of events promoting digital health innovation in healthcare, run by the Innovation Agency, the Academic Health Science Network for the North West Coast.