Jenn Quader is President & CEO of The Smart Agency, a 30-year-old company she acquired in 2018 that is now the leading professional communications firm for commercial real estate and financial services companies in the United States. Her personal mission is to empower the next generation of confident communicators by sharing her voice in the global movement toward empathetic and human-first business leadership. Jenn honed her skills working on behalf of major companies such as Fox/MGM Entertainment, Ford Motor Company, Michelin, and Mazda before specializing in commercial real estate. Today, in addition to leading her company, she is a poet, author, and now a recording artist with her debut vocal jazz album called “Love, In All Its Forms.” -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County. Learn more about Ric at www.ricfranzi.com.