A recent E-mail from Lauri Tuulberg of Estonia produced the subject of this Podcast. His question was intriguing to me in that it asks for guidance to often-faced issues. And even though the subject is quality program implementation problems, it’s clear that the same dynamics are at play in any new project – be it a sales campaign or the introduction of a new enterprise software program. To listen to the program, simply click on the title below: Implementation Advice Feel free to leave a comment here at the site, or if you wish, E-mail me directly with comments or suggestions at paulpalmes@pdcauditing.com Thanks!!