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Ep 39 - Robotic Process Automation (RPA) at U.S. Citizenship and Immigration Services

The Government Technology Insider Podcast
The Government Technology Insider Podcast
Episode • Nov 12, 2023 • 27m
Robotic Process Automation (RPA) is changing the way that the public sector works. By automating tasks throughout agencies, RPA is slashing budgets and improving outputs.While RPA is gaining traction with government agencies, many are still relying on paper and manual-based processes. RPA in a Box – an approach developed by local tech firm VerticalApps - helps agencies overcome barriers to entry when it comes to automating and streamlining processes by taking advantage of a framework leveraging code and domain knowledge as agencies look to adopt an enterprise RPA platform and governance solution.These were the key themes in this Government Technology Insider podcast on Robotic Process Automation where Michael Grace, Co-Owner and CTO of VerticalApps, a pioneer behind the RPA in a Box concept, and Meikle Paschal, Program Manager for Robotic Process Automation at USCIS, discuss this topic further.

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