Aicila hosts and produces Business as UNusual to learn from CEOs, Entrepreneurs, Artists, and more what motivated them to forge the path they are on and how they are innovating in their area of influence.In this powerful episode of Business as UNusual, host Aicila sits down with Patty Bates-Ballard, CEO of WordSmooth and author, to delve into the transformative power of communication in diverse business environments. Together, they explore how curiosity, judgment, and forgiveness shape workplace dynamics and overall productivity.Tune in to learn from Patty’s hands-on experience and innovative approaches in handling conflicts and fostering a culture of deep understanding and appreciation.Topics discussed in this episode:- The essence of WordSmooth and its mission [00:02:15]- Effective strategies to handle insensitive comments [00:10:30]- Overcoming judgment to foster workplace joy [00:18:45]- Patty’s personal experiences and lessons from her books [00:26:10]- Building self-worth and its impact on organizational success [00:33:00]Resources mentioned in this episode:- Patty Bates-Ballard’s company, WordSmooth (www.wordsmooth.com) [00:04:20]- ACE-ing Conflict, Judgment or Joy by Patty Bates-Ballard available on Amazon [00:26:10]- Guided meditations on WordSmooth website [00:48:50]Episode transcript: bicurean.com/bautranscripts3Websitehttp://www.wordsmooth.comContactpatty@wordsmooth.comLinksACE-ing Conflict on Amazonhttps://rebrand.ly/0lz6w70 Judgment or Joy? on Amazonhttps://www.amazon.com/Judgment-Joy-judging-embrace-connection/dp/B0D1M61HS4/Oxford study: https://www.ox.ac.uk/news/2019-10-24-happy-workers-are-13-more-productiveSocial Media Linkshttps://www.instagram.com/wordsmooth/https://www.facebook.com/wordsmoothbizhttps://medium.com/@WordSmoothhttps://insighttimer.com/wordsmooth/https://www.linkedin.com/in/wordsmooth/https://www.threads.net/@wordsmoothhttps://twitter.com/WordSmoothLightly edited and produced by BiCurean Consulting, BiCurean.com. #entrepreneurs #BiCurean #BAU #businessasunusual #EffectiveCommunication #LeadershipSkills #WorkPlaceWellness Hosted on Acast. See acast.com/privacy for more information.