Send us a textIn the newest episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper with multi-hyphenate guest Fermin Diez  — C-Suite Leader, a Top HR Influencer in Asia, Board Director, Speaker, Adjunct professor, and Consultant — discuss the fundamental skills essential for a successful HR career, emphasizing the critical balance between soft and hard skills. The conversation highlights the importance of meshing empathy, understanding, and rapport with the ability to drive hard results that contribute to a company's growth and profitability.Key points covered include:↪️ Recognition of the importance of factors like diversity, equity, and inclusion, which may not have an immediate, measurable ROI but are crucial for the overall well-being of the workforce.↪️ HR professionals should grasp financial concepts and accounting principles to comprehend how a company makes money and translate soft variables into tangible business results.↪️ Transforming HR practices to align with business goals by focusing on measurable outcomes, such as yield improvement in manufacturing.↪️ The role of analytics and AI in HR functions to seize the opportunity to leverage technology to optimize processes and deliver more strategic value to the business. Don’t miss this exciting thought leader conversation! Follow the hosts and companies below.Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInTeri ZipperInstagram |  Twitter |  LinkedIn Fermin DiezLinkedIn