This episode is brought to you by Set for Life Insurance - a trusted partner in disability insurance for physicians.  Dr. Neda Gould, a clinical psychologist and professor at Johns Hopkins, discusses strategies for managing patient anxiety in healthcare settings. She highlights the significance of normalizing anxiety, building rapport, and employing mindfulness and grounding techniques to alleviate patient distress. Looking for something specific? Here you go! 00:02:05 Normalize anxiety, reduce uncertainty.  00:05:17 Addressing anxiety with empathy.  00:11:29 Normalize anxiety, establish rapport  00:19:32 Humor can help build rapport.  00:22:49 Humanizing interactions reduces patient anxiety.  00:27:56 Tools for managing anxiety. More on Dr. Neda Gould: Over a decade ago, clinical psychologist Neda Gould was a postdoctoral fellow working on the Burn Unit at Johns Hopkins Bayview when she heard about a compelling new course. It focused on teaching the basics of mindfulness as a tool for  reducing stress. Intrigued, Gould enrolled, hoping the tools she learned could be used to help patients with burns who were suffering from post-traumatic stress disorder. Dr. Gould is Director of the Mindfulness Program and Associate Director of the Bayview Anxiety Disorders Clinic, both in the Department of Psychiatry and Behavioral Sciences at the Johns Hopkins School of Medicine. Did ya know…  You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show! Socials: @physiciansguidetodoctoring on FB  @physicianguidetodoctoring on YouTube @physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.