Prioritizing your most important relationships can be a monumental challenge. The demands of life make it tough to stay focused on the people you value most. Gaps happen. Heed the London train sign: Mind the Gap. Join Divya Parekh and Susan Conley to learn about cultivating client loyalty. Even the best relationships can experience expectation gaps. The goal is to catch gaps early; but if you don’t, you’ll learn how to recover from a crisis and keep gaps small or not at all.Beyond Confidence is broadcast live Tuesdays at 10AM ET.Beyond Confidence TV Show is viewed on Talk 4 TV (www.talk4tv.com).Beyond Confidence Radio Show is broadcast on W4WN Radio - Women 4 Women Network (www.w4wn.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Beyond Confidence Podcast is also available on Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets.Become a supporter of this podcast: https://www.spreaker.com/podcast/beyond-confidence--1885197/support.