On this episode of Everything is Logistics, host Blythe Brumleve welcomes Reed Loeffel, manager of merchant acquisition and strategy at GEODIS e-Logistics, to discuss the world of e-commerce and fulfillment. Blythe and Reed reminisce about meeting at the Manifest logistics conference and discuss the infamous GEODIS puppy lounge sponsorship that garnered lots of attention. The conversation touches on the latest trends in e-commerce, the challenges of fulfillment in a fast-paced industry, and how e-commerce companies can optimize their supply chain networks. LINKS: Check out the new GEODIS e-Logistics websiteConnect with Reed on LinkedinWHAT YOU'LL LEARN: The listener will learn about GEODIS eLogistics, a logistics company that offers end-to-end services for e-commerce brands, including packaging, fulfillment, and delivery. The episode discusses the company's use of robotic systems, the importance of building a strong website, and the challenges of managing returns and inventory levels during COVID. The guest speaker shares their expertise in e-commerce logistics, including insights on trends, challenges, and best practices, and the potential impact of AI on jobs in the marketing industry. TIMESTAMPS:[00:00:25] Geodes eLogistics and e-commerce.[00:06:13] E-commerce fulfillment and delivery.[00:07:33] International Fulfillment Department.[00:11:22] Robotics in e-commerce.[00:15:54] Robotics in warehouse operations.[00:19:02] E-logistics and customer experience.[00:21:30] E-Logistics and Warehousing.[00:25:14] When to reach out to 3PL.[00:29:00] My e-Logistics Portal.[00:33:11] Reverse logistics solutions.[00:36:18] Returns as customer retention.[00:40:03] Launching a new product.[00:44:42] Opportunities for e-com brands.[00:48:35] E-commerce logistics expertise.[00:51:23] AI as a tool in marketing.[00:54:21] Puppy video and show notes.Feedback? Ideas for a future episode? Shoot us a text here to let us know.-----------------------------------------THANK YOU TO OUR SPONSORS! SPI Logistics has been a Day 1 supporter of this podcast which is why we're proud to promote them in every episode. During that time, we've gotten to know the team and their agents to confidently say they are the best home for freight agents in North America for 40 years and counting. Listen to past episodes to hear why. CargoRex is the search engine for the logistics industry—connecting LSPs with the right tools, services, events, and creators to explore, discover, and evolve. Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.