Telling customers “no” is actually an amazing thing to do for your business. No, I cannot answer your call when I’m with my family on the weekend. No, I will not continue to accept your late payments. No, I won’t continue to exert energy into a client that doesn’t respect me the way I respect them. Learn how to grow by saying “no” with this short episode.
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If you’re like most contractors we know, then you started your business because you’re passionate about and great at your craft. You also wanted to be your own boss. Owning a business has a lot of advantages, but also a lot of challenges.
We started this podcast to talk about things that matter to you as an owner, like business fundamentals, sales processes, marketing, leadership, and much more. Armed with knowledge, you’ll be able to reach your goals, whether that’s growth, getting your shop to run without you, or anything in between.