In this employee development and EI-focused discussion, we consider the benefits of a highly emotionally intelligent workforce. Listen too, as we talk about a couple of big upcoming #worldofwork events: the ATD Conference in May in San Diego and the SHRM Annual Conference happening in June in Las Vegas. The returning guest is Debbie Muno, Managing Director at Genos North America and star of a new HRchat mini-series focused on EI and EQ that'll be launching very soon! Questions for Debbie include:Before we get into today's employee development and EQ-focused discussion, let's give a few mins to mention a couple of events you and the Genos North America team will be attending - ATD in May in San Diego and SHRM Annual in Vegas in June. Can you tell us what you'll be doing at each, who you hope to meet and what's the fit between the event brands and Genos? Can you suggest two or three major outcomes from having a highly emotionally intelligent workforce?You were keen to discuss the paradigm shift when it comes to perceptions of “average/ok” performance. Tell us more.How did factors such as Great Resignation, quiet quitting and resenteeism feed into a need to retain one's average and best-performing employees?  Hiring for Emotional Intelligence: For those still losing employees, how can HR help companies account for EI factors in the hiring process and why should they?In one minute or less, what are your thoughts on ways to help employees to better relate to each other and collaborate when many work in a multi-generational workforce?If you enjoyed this episode with Debbie, you can also check out her previous appearance on the HRchat show - it's episode 466 - published back in August 2022.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events