Michael Reddington, CFI is a certified forensic interviewer and the President of InQuasive, Inc., a company that integrates the key components of effective non-confrontational interview techniques with current business research for executives. Using his background in forensics, and his understanding of human behavior through interrogation, Reddington teaches businesses to use the truth to their advantage. And now he’s teaching it to physicians. We first learn what a forensic interviewer is and why there should be more in the world. We talk about trust, how to gain it, keep it, and avoid losing it, mostly through how we demonstrate how we’ve been listening. Patient diagnoses are sometimes part of their identity; we talk about an approach that can help if you are about to change a long-held diagnosis and how to interrupt a patient without alienating them. Reddington received his bachelor's degree in business administration and management from Southern New Hampshire University, and received additional education on negotiation and a leadership degree from Harvard University. He has led over one thousand programs and educated over ten thousand participants from companies, government agencies and executive groups across the world. Find him at InQuasive.com.   The sponsor for this week's episode is Vive Funds. Reach out to Veena and her team at Vive Funds to find out how you can be a successful investor too! Vive Funds creates opportunities for you to build your portfolio. You can find out more by visiting: www.doctorpodcastnetwork.com/vivefunds  This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.