In the episode, hosts Bill, Ms B, Liz and Gwen recount a myriad of stories. From angry and entitled rewards members to guests bad behavior to night auditors who quit without notice.Welcome back to Tales from the Service Industry, where we bring you the craziest and most outrageous stories from behind the scenes of the hospitality world. In this week's episode, titled "Effective Immediately!", hosts Bill, Ms B, Liz, and Gwen take you on a rollercoaster ride of unbelievable encounters from their time in the service industry.First up, the hosts share their experiences with angry and entitled rewards members who will stop at nothing to get what they want. From demanding free upgrades to threatening to leave scathing reviews, these guests certainly know how to push the limits. But our hosts have some tricks up their sleeves to deal with these difficult customers, and you won't want to miss their hilarious anecdotes.Next, the focus shifts to the outrageous behavior of some guests. From leaving behind questionable items in their hotel rooms to causing chaos in the lobby, our hosts have seen it all. But nothing quite compares to the guest who thought it was appropriate to bring a pet llama into the hotel. Tune in to hear how our hosts handled this unforgettable situation.But the surprises don't end there. Our hosts also share stories of night auditors who quit without any notice, leaving the rest of the staff scrambling to cover their shifts.Some resignations can certainly have a flair for the dramatic.All of these jaw-dropping tales and more await you in this week's episode from TFTSI. So grab your headphones and get ready to laugh, cringe, and maybe even shed a tear as our hosts take you through their wildest encounters with customers and coworkers alike. "Effective Immediately!" is not one to be missed, so tune in now and join us for another episode filled with unforgettable stories from the service industry. #TFTSI #TalesFromTheServiceIndustry #entiteled #rewardsmember #podcast #FYP #frontdesk #housekeeping #housekeeper #Hotel #travel #traveler #blog #interview #follow #new #newepisode #HotelOperations #subscribe