Rob Walling is the founder of the email marketing tool Drip and the owner of the SEO keyword tool HitTail. He's also the author of the book "Start Small, Stay Small: A Developer's Guide to Launching a Startup". And his blog "Software by Rob" is a top 20 startup blog and is read by about 20,000 web entrepreneurs each month. When Rob launched Drip, he was doing $7K in monthly recurring revenue. But he quickly realized that his revenue had already flat-lined and that he had a high customer churn problem. In this episode, we talk about the 'semi-pivot' that Rob made and how that exploded revenue growth for DripLinks, Resources & People Mentioned Drip - @getdrip Mailchimp - @MailChimp Aweber - @aweber Constant Contact - @ConstantContact InfusionSoft - @Infusionsoft Marketo - @marketo Hubspot - @HubSpot Pardot - @Pardot Ontraport - @ONTRAPORT Sumome - @SumoMe Numa Group Hit Tail - @HitTail Peter Coppinger - @irlTopper Rob Walling - @robwalling Omer Khan - @omerkhan Enjoyed this episode? Subscribe to the podcast Leave a rating and review Follow Omer on Twitter Need help with your SaaS? Join SaaS Club Plus: our membership and community for new and early-stage SaaS founders. Join and get training & support. Join SaaS Club Launch: a 12-week group coaching program to help you get your SaaS from zero to your first $10K revenue. Apply for SaaS Club Accelerate: If you'd like to work directly with Omer 1:1, then request a free strategy session.