Whether we know it or not, much of our success in business and in life depends on our ability to negotiate effectively. From buying a house or car to negotiating your salary to coming to an agreement with your partner - negotiation is a game-changing skill that everyone should master.In today’s episode of Impact Theory, master negotiator Chris Voss shares some of the most important takeaways he’s learned over the years, both as a 24-year veteran of the FBI, and as the founder and CEO of The Black Swan Group - a world-class negotiation consulting firm.Chris has been on the front lines of some of the most high-stakes hostage negotiations of the last 20 years, and the depth of his knowledge of human psychology is apparent throughout the whole conversation.To learn more about the art of effective negotiation, I highly encourage you to read Chris’ bestselling book, Never Split the Difference: Negotiating As If Your Life Depended On It. https://amzn.to/356ckubYou can also find tons of free resources on how to reach your full potential as a negotiator at https://www.blackswanltd.com/Check out our sponsors: Coinbase: coinbase.com/impactCuriosityStream: Go to https://curiositystream.com/impact and use code IMPACT to save 25% off today, that’s only $14.99 a year. Athletic Greens: Go to athleticgreens.com/impact and receive a FREE 1 year supply of Vitamin D AND 5 free travel packs with your first purchase! “Negotiation is not an act of battle; it’s a process of discovery. The goal is to uncover as much information as possible.” - Chris VossSHOW NOTES:00:00 | Introduction01:04 | When Lives Are On The Line04:33 | The Dos Palmas Kidnappings10:50 | Teaching Your Kids Resilience18:36 | Dos Palmas, Continued29:20 | The Best Hostage Negotiation Tactic37:24 | The Biggest Driver of Human Decision-Making45:04 | Chris’ Views On Human Nature1:04:15 | What Makes Someone a Good Negotiator?1:12:18 | Applying Negotiation Tactics To Everyday Life1:26:00 | Anger, Emotional Control, And Flow States1:33:12 | The Power Of Open-Ended Questions1:44:27 | Black Swan Negotiation StrategiesAre You Ready for EXTRA Impact?If you’re ready to find true fulfillment, strengthen your focus, and ignite your true potential, the Impact Theory subscription was created just for you.Want to transform your health, sharpen your mindset, improve your relationship, or conquer the business world? This is your epicenter of greatness. This is not for the faint of heart. This is for those who dare to learn obsessively, every day, day after day.Subscription Benefits: Unlock the gates to a treasure trove of wisdom from inspiring guests like Andrew Huberman, Mel Robbins, Hal Elrod, Matthew McConaughey, and many, many, more New episodes delivered ad-free Exclusive access to Tom’s AMAs, keynote speeches, and suggestions from his personal reading list You’ll also get access to an 5 additional podcasts with hundreds of archived Impact Theory episodes, meticulously curated into themed playlists covering health, mindset, business, relationships, and more: Legendary Mindset: Mindset & Self-Improvement Money Mindset: Business & Finance Relationship Theory: Relationships Health Theory: Mental & Physical Health Power Ups: Weekly Doses of Short Motivational Quotes  Subscribe on Apple Podcasts: https://apple.co/3PCvJazSubscribe on all other platforms (Google Podcasts, Spotify, Castro, Downcast, Overcast, Pocket Casts, Podcast Addict, Podcast Republic, Podkicker, and more) : https://impacttheorynetwork.supercast.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices