Nikola Mrkšić, CEO & Co-Founder of PolyAI, takes Daniel and Chris on a deep dive into conversational AI, describing the underlying technologies, and teaching them about the next generation of voice assistants that will be capable of handling true human-level conversations. It’s an episode you’ll be talking about for a long time!Sponsors:O'Reilly Media – Learn by doing — Python, data, AI, machine learning, Kubernetes, Docker, and more. Just open your browser and dive in. Learn more and keep your teams’ skills sharp at oreilly.com/changelogRudderStack – Smart customer data pipeline made for developers. RudderStack is the smart customer data pipeline. Connect your whole customer data stack. Warehouse-first, open source Segment alternative. The Brave Browser – Browse the web up to 8x faster than Chrome and Safari, block ads and trackers by default, and reward your favorite creators with the built-in Basic Attention Token. Download Brave for free and give tipping a try right here on changelog.com. Featuring:Nikola Mrkšić – GitHub, XChris Benson – Website, GitHub, LinkedIn, XDaniel Whitenack – Website, GitHub, XShow Notes:-PolyAI -The Science Behind PolyAI -How Customer Service Voice Assistants Handle Different Languages and Accents -PolyAI Maintains Lead Over IBM Watson Assistant and Other Popular Language Understanding Models -PolyAI’s ConveRT Model Outperforms BERT and GPT-Based Models in Salesforce Research Evaluation -Few-Shot Slot Labeling with ConVEx: The Most Accurate Value Extractor on The MarketUpcoming Events: Register for upcoming webinars here!