Host Amir Bormand sits down with Paul Kocan in this episode of The Tech Trek. Paul is the Senior Director of Infrastructure Services at CCC Intelligent Solutions. Today, he shares his experience with promoting a culture of accountability on a company-wide scale. Highlights 04:29 - Paul explains how “the power of focus” can strengthen infrastructure. 10:34 - Transparency makes all the difference regarding accountability. 18:00 - Here’s how leaders can support their teams when tackling new challenges. 20:43 - Can leaders increase their tolerance for mistakes and failures? 25:32 - How to effectively keep track of what works and doesn’t work for your team. Guest: Paul Kocan When they’re not at CCC, Paul is a devoted family man and loves spending time learning and discussing history, philosophy, and political theory. LinkedIn: https://www.linkedin.com/in/paul-kocan-68b995/ ___ Thank you so much for checking out this episode of The Tech Trek, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at  https://www.linkedin.com/in/amirbormand (Amir Bormand)