Byte-sized inspiration for person-centred aged care.
We break down some of the big questions around what it really means to be person-centred, with insights from those in the know including people who use care services, care staff, and other experts in the field.
This podcast is for anyone who cares about doing care differently.
S4E6: Kinship: A Family’s Voice
Cultural warning: EmPauR would like to advise Aboriginal and Torres Strait Islander listeners that the following podcast may mention names of people who have gone before us into the stars and the dreaming. In this episode, we take a deep dive into the idea of family responsibilities in caregiving. We look at the cultural and kinship duties that shape how caregiving works. We explore how traditions and values impact the caregiving relationship and how these responsibilities can strengthen conne
S4E5: Cultural Protocols Across Regions Part 2
Cultural warning: EmPauR would like to advise Aboriginal and Torres Strait Islander listeners that the following podcast may mention names of people who have gone before us into the stars and the dreaming. In these two episodes, we look at the unique customs in the Eastern and Western Torres Strait Island regions. We'll have interesting conversations with Torres Strait Islanders to help you understand the traditions, rituals, and social rules that shape interactions in each of these community
S4E4: Cultural Protocols Across Regions Part 1
Cultural warning: EmPauR would like to advise Aboriginal and Torres Strait Islander listeners that the following podcast may mention names of people who have gone before us into the stars and the dreaming. In these two episodes, we look at the unique customs in the Eastern and Western Torres Strait Island regions. We'll have interesting conversations with Torres Strait Islanders to help you understand the traditions, rituals, and social rules that shape interactions in each of these community
S4E3: Food Adventures: Traditional meets Western
Cultural warning: EmPauR would like to advise Aboriginal and Torres Strait Islander listeners that the following podcast may mention names of people who have gone before us into the stars and the dreaming. In this episode, we dive into the world of Eastern and Western Torres Strait Islander food. We'll explore how traditional dishes are combined with Western (non-Indigenous) influences, uncovering the tastes, meanings, and sense of togetherness that come from sharing meals. This episode celebr
S4E2: Exploring Language and Identity
Cultural warning: EmPauR would like to advise Aboriginal and Torres Strait Islander listeners that the following podcast may mention names of people who have gone before us into the stars and the dreaming. In this episode, we take a closer look at the diverse languages spoken in the Torres Strait Eastern and Western regions. We talk about how they're crucial to cultural identity. By chatting with speakers, the podcast helps you understand the intricate web of languages that connect these commu
S4E1: Through the Wisdom of Elders
Cultural warning: EmPauR would like to advise Aboriginal and Torres Strait Islander listeners that the following podcast may mention names of people who have gone before us into the stars and the dreaming. In our first episode, we have conversations with Elders about what's important to them when a caregiver comes into their homes. We dive into their beliefs, hopes, and personal stories, discovering the key elements of caring with respect and kindness that pass down through the generations.
S3E7: The importance of a cultural assessment to better understand multicultural consumers
Understanding the individuals receiving care is essential to meet their needs and ensure they are treated with respect and dignity. Knowing their country of birth and the language they speak is a great start, but it isn’t enough information for making informed decisions about their care. In this episode, Marcela Fischer from ECCQ’s Multicultural Advisory Service shares the relevance of a cultural assessment and the role this can play in delivering culturally appropriate aged care. She unpacks so
S3E6: Embracing solutions to culturally appropriate care
Australia is becoming more multicultural and we have more seniors from culturally and linguistically diverse backgrounds accessing aged care services. As such, it is important for those delivering their care to understand their cultural needs and meet those needs by providing culturally appropriate care. In this episode Thana Roysmith from ECCQ’s Multicultural Advisory Service is joined by Danijela Hlis, a Community member and a tireless advocate of people from culturally and linguistically dive
S3E5: Respectful curiosity – approaching mental health in diverse communities
Not all cultures recognise mental health and wellbeing in the same way western culture does. This episode considers how to approach mental health in culturally and linguistically diverse communities by exploring what it means to be curious, and ways to be respectfully curious. Join Rhee Duthie from ECCQ’s Multicultural Advisory Service and Millie Magada from Gold Coast Health for insights, tips and resources as you seek to understand the needs of the individuals you are working with in your dive
S3E4: The experience of accessing culturally appropriate aged care in regional areas – a carer’s perspective
Those living in rural and remote regions have the same rights to culturally appropriate aged care as those in metropolitan areas but their location can sometimes hinder this access. This episode offers the perspective of Adhel, a Sudanese community leader who is caring for her mother in a regional town. Adhel has a conversation with Anyuon Liai from ECCQ’s Multicultural Advisory Service and shares some of the experiences, including challenges, she has faced in accessing culturally appropriate ca
S3E3: The value of engaging professional interpreters
Being able to understand and be understood is a fundamental human right and with over 20% of Australian households speaking a language other than English, professional interpreters are essential in the provision of this right for culturally diverse communities. Join Jenny Hazlewood from ECCQ’s Partners in Culturally Appropriate Care Program and Diana Padilla from the Language Services Team at Metro North Health as they discuss the need for engaging professional interpreters in the health and age
S3E2: Working well with culturally diverse clients – the perspective of a bilingual home care worker
Many people who work in aged care in Australia come from a migrant or refugee background and their cultural background and experiences influence the way that they care for other people. This is true for David Vien who became a home care worker for Diversicare (ECCQ’s home care division) after arriving in Australia as a refugee from Vietnam. In this episode, Amanda Bowden from ECCQ’s Partners in Culturally Appropriate Care Program hears from David as he shares some of his journey to becoming a ho
S3E1: Strategies to communicate effectively with culturally diverse clients
Building rapport and communicating effectively with clients from multicultural backgrounds will ensure a successful outcome when providing home care for that person. Join Thana Roysmith from ECCQ’s Multicultural Advisory Service who presents a scenario where a care worker or support worker visits a client from a multicultural background. This episode offers some key considerations for care workers to assist them in providing quality care for their multicultural clients while also maintaining the
S2E6: Safe Spaces, Diverse Faces: Person-Centred Care for PLHIV
Uncover the intricate layers of creating inclusive and safe environments for people living with HIV. Dive into the intersectionality of identities and explore challenges faced by diverse communities. Learn valuable tips for fostering safe spaces, from open communication to respecting dignity and privacy. This episode is your key to providing person-centred care that acknowledges the unique journeys of PLHIV. Tune in now for transformative insights. Special thanks to our host for this season, Bla
S2E5: Let's Talk Meds: Opening Doors in HIV Home Care
As we age, most of us usually require some form of regular medication, and this is exactly the same for older people living with HIV. Often, medications can be confusing, especially ones that you haven’t had to administer or assist with before. To help shed some light on the world of HIV medications, we speak with an infectious diseases specialist about HIV medications. We will unpack the essentials, from understanding treatments to the evolving landscape of emerging therapies and we’ll also dis
S2E4: Ageing with HIV – It’s the same, but different.
Ageing is a universal reality, and as we grow older, we encounter diverse health and social challenges. This is no different for older individuals living with HIV. Join us in this episode of the SNACK series, where we discuss a range of health and social comorbidities as well as the profound social and mental health challenges that PLHIV face - this episode unveils the layers of their experiences. Aged care workers, this is your guide to fostering empathy and tailoring support for those navigati
S2E3: Unveiling Truths: Aged Care Workers' Guide to HIV Myths and Stigma
There are a lot of myths and misconceptions surrounding HIV – many of which are quite harmful to people living with HIV. Get ready to dive deep into debunking these HIV myths – from transmission to sexuality, and to the power of Undetectable = Untransmissible. Explore the real impact of stigma on those living with HIV and discover the pivotal role aged care support workers play in reducing it. This episode is your key to fostering understanding and providing stigma-free, person-centered care. Tu
S2E2: A New Frontier - Caring for Older Australians Living with HIV
In this episode, we unpack the basics of HIV – from what HIV stands for to navigating the early days of HIV and the evolving landscape of stigma. Turn in to equip yourself with essential knowledge for person-centered care in the realm of HIV. This season has been developed by Queensland Positive People (QPP) and aims to provide some useful information for aged care/home care workers about caring for people living with HIV (PLHIV) using a person-centred approach. In this episode, we unpack the ba
S2E1: SNACK: Season 02 Trailer
Embark on a transformative learning journey with SNACK, a podcast series for aged care and home care workers. This season has been developed by Queensland Positive People and focuses on caring for older people living with HIV (PLHIV). As compassionate caregivers, you'll delve into the essentials of person-centred care for older individuals living with HIV, gaining invaluable insights to elevate your practice. Beyond the medical nuances, this season emphasises the significance of fostering open-m
S1E11: One of those days (and series wrap-up)
The reality is that like with any job, there will be days when things don’t go well. So how do you take care of yourself and make sure you don’t carry that with you, and why is that an important skill for person-centred care? In this episode we also wrap up the series and reflect on the knowledge and experiences shared by our guests. We hope you have found inspiration through the information shared. Special thanks to all our guests, and to the organisations that helped: ADA Australia Blue Car
S1E10: When something’s not right
You are the real presence of your service in people’s homes and lives. So what happens when you can see something isn’t right? In this episode we talk about how you can be a good ally and an advocate in your role as a care professional. Special thanks to all our guests, and to the organisations that helped: ADA Australia Blue Care Wellways Looking for some inspiration? Check out these great resources and links: ADA Australia Aged Care Quality and Safety Commission Older Persons Advocacy Ne
S1E9: It’s not just what you say
Communication is not only one of the most important parts of care relationships, but also oftentimes one of the most problematic. Our guests share with us what makes this so important, and so challenging, and share their insights for improving communication in care. Special thanks to all our guests, and to the organisations that helped: ADA Australia Blue Care Looking for some inspiration? Check out these great resources and links: ADA Australia Aged Care Quality and Safety Commission Demen
S1E8: What difference do our differences make?
The care workforce, and people receiving care, are a very diverse bunch. Differences in ethnic and cultural background, gender and sexuality, physical or cognitive conditions, and family and care roles are some of these important areas we are taking a closer look at today. Special thanks to all our guests, and to the organisations that helped: ADA Australia Blue Care Wellways Looking for some inspiration? Check out these great resources and links: ADA Australia Aged Care Quality and Safety
S1E7: A question of trust
Good care relationships are fundamental to person-centred care, but there are boundaries in a professional relationship, and a range of individual things that impact the kinds of relationships people are comfortable with. So how do people navigate that in real life care situations? Find out in this episode of SNACK. Special thanks to all our guests, and to the organisations that helped: Douglas Shire Aged Persons Homes Looking for some inspiration? Check out these great resources and links:
S1E6: Who’s the boss?
Everyone has the right to live the life they want to live, even if that involves taking risks. Aged care providers are expected to help make sure everyone understands those risks and to help manage them. But decisions about taking risks can be really challenging situations, with lots of opinions and often emotions involved. So, what can this look like when you’re supporting someone in their home, and how do people navigate these tricky situations in real life? Find out in this episode of SNACK.
S1E5: RESPECT
No-one likes to think they might be ageist, or that they might not be coming to their work with quite the right attitude. But sometimes we can do this without meaning to, or without even realising it. So how do we recognize ageism, why do attitudes matter so much in home care, and what could we do differently? Find out in this episode of SNACK. Find out is Special thanks to all our guests, and to the organisations that helped: Living Bridge Community Doulas Douglas Shire Aged Persons Home Inc
S1E4: No small roles
We often hear people downplaying their roles in care. But the everyday work of the care workforce is absolutely essential to everyone else involved. In this episode we hear more about what that means, and how the little things you do every day in your work make a huge difference. Special thanks to all our guests, and to the organisations that helped: Living Bridge Community Doulas Wellways Looking for some inspiration? Check out these great resources and links: Wellways Carers Gateway SNAC
S1E3: Building your toolkit
What are the skills and knowledge and approaches that you need as a professional carer to provide good person-centred care to people at home? Find out in this episode of SNACK. Special thanks to all our guests, and to the organisations that helped: Living Bridge Community Doulas Uniting Care Looking for some inspiration? Check out these great resources and links: Aged Care Quality and Safety Commission Alis - online learning Equip Aged Care Learning Packages - Free online learning Dementia
S1E2: Person-centred – what’s the difference?
It’s in all the guidance and expectations about care, but what does it really mean to DO person-centred care in real life, and what difference does it make? Find out in this episode of SNACK. Special thanks to all our guests, and to the organisations that helped: ADA Australia Seniors Dental Care Australia Looking for some inspiration? Check out these great resources and links: Aged Care Quality and Safety Commission Aged Care Learning Information Solution - ALIS Ask Annie - Mobile traini
S1E1: Craving some aged care inspiration? It’s time for a SNACK
Welcome to SNACK – Some new aged care knowledge – dishing up byte-sized inspiration for person-centred aged care. Do you get hungry for new knowledge about how to do care differently? Subscribe now for your regular SNACK – food for thought and fuel to inspire you.See omnystudio.com/listener for privacy information.