The Modern Waiter Podcast

The Modern Waiter Podcast

Restaurant-Podcast | Service industry

The Podcast For People Interested in Restaurant Service industry.The Modern Waiter Restaurant Podcast fun discussions and interviews relating to the service industry that are relevant to both restaurant workers and guests. Have you ever wondered what your waiter or waitress is thinking? Have you ever wondered how a restaurant works behind the scenes? Perhaps you worked in the service industry and laughed while discovering that all restaurant employees are the same. We have all dined at restaurants many times. The Modern Waiter Podcast helps restaurant patrons enjoy their experience by giving them a look behind the industry curtain. “I wa...

The Most Outrageous Restaurant Complaints Ever

The Most Outrageous Restaurant Complaints Ever

Get ready to laugh (and maybe cringe) at "The Most Outrageous Restaurant Complaints Ever"—where we dive into the wildest, most ridiculous customer complaints restaurant servers have had to deal with. From customers confused about onions being "teeth" to someone unhappy with their fried egg being "too flat," this video is packed with unbelievable stories straight from the food service trenches. 🍴😂Join us as we share hilariously absurd complaints.If you’ve ever worked as a restaurant server, bar

Jan 29, • 21:10

Fresh vs. Frozen: The Shocking Truth About Your Seafood

Fresh vs. Frozen: The Shocking Truth About Your Seafood

Have you ever wondered if "fresh" seafood is really as fresh as it claims to be? 🤔 In this podcast, we uncover the truth about the seafood industry and reveal why frozen fish might actually be fresher than the fish you see on ice at your local market. 🐟❄️From the science behind flash freezing to the logistics of seafood transportation, we’ll break down why frozen fish can rival (or even beat) fresh fish in quality, taste, and safety. Plus, we’ll share some surprising facts about where your sea

Jan 21, • 15:01

The Shocking Reason You'll Be Tipping Less This Year!

The Shocking Reason You'll Be Tipping Less This Year!

Are we tipping too much? In this podcast, we dive into the concept of "tiplfation" and explore why diners and consumers may tip less in 2025. From the rise of digital POS systems to tipping fatigue, inflation, and shrinkflation, we break down how Americans are being asked to tip in more places than ever before.Plus, we spice things up with a quick-fire game of "Tip or Don’t Tip," where we evaluate 20 surprising scenarios—like home repair technicians, coffee shop baristas, and fast food takeout.

Jan 14, • 16:52

5 EASY WAYS TO SUCCEED in the Service Industry!

5 EASY WAYS TO SUCCEED in the Service Industry!

Are you looking to thrive in the service industry? In this podcast, we share **5 EASY WAYS TO SUCCEED in the Service Industry** that can help you elevate your career and enhance your skills! From mastering customer service techniques to building a strong work ethic, these practical tips are designed for anyone working in hospitality, retail, or any service-oriented job. 🌐Follow Me On Social Media:👉Instagram▶️ https://www.instagram.com/themodernwaiterpodcast/👉TikTok▶️ https://www.tikt

Jan 7, • 17:19

The Future of Dining: 5 Innovations You Can't Miss

The Future of Dining: 5 Innovations You Can't Miss

The Future of Dining is Here! By 2030, restaurants as we know them will be transformed by cutting-edge technologies! From augmented reality menus that bring dishes to life in 3D, to AI-powered voice ordering, drones delivering food, and even facial recognition for seamless payments—this is the future of dining you won't want to miss.We'll also explore how blockchain technology is revolutionizing food traceability, ensuring transparency and trust in every bite. If you’re a tech enthusias

Dec 24, 2024 • 11:21

Why EVERYONE Should Work in the Service Industry (At Least Once)

Why EVERYONE Should Work in the Service Industry (At Least Once)

Some say everyone should work in the service industry at least once in their lives—and they might be right. In this podcast, we dive into the life-changing lessons you can only learn by waiting tables, dealing with difficult customers, and managing the chaos of a busy restaurant shift. From understanding the value of hard work to gaining a new perspective on people and the world, working in the service industry teaches skills that last a lifetime. Whether you've worked in restaurants be

Dec 17, 2024 • 7:39

What Makes CHICK FIL A a Billion Dollar Empire?

What Makes CHICK FIL A a Billion Dollar Empire?

Discover the secrets behind Chick-fil-A's extraordinary success! In this podcast episode, we explore why this fast-food giant has become a billion-dollar empire. From its unparalleled customer service and simple yet effective menu to its innovative drive-thru strategies and iconic marketing campaigns, Chick-fil-A leads the fast-food industry in profitability per location. Learn about its unique franchise model, commitment to employee satisfaction, and deliberate expansion strategy. See Privacy P

Nov 26, 2024 • 20:22

Boneless Wing Debate: Saucy Nuggets or Not?

Boneless Wing Debate: Saucy Nuggets or Not?

Are boneless wings just saucy nuggets? Dive into the ultimate chicken debate as we uncover the truth behind boneless wings. From their origins and preparation to why restaurants love them, this podcast breaks down the facts! 🍗 Learn how boneless wings compare to traditional chicken nuggets and why they might not be what they seem. Plus, find out about a crazy lawsuit involving a 'boneless' wing that went to the Ohio Supreme Court!See Privacy Policy at https://art19.com/privacy and Cali

Nov 19, 2024 • 18:48

Las Vegas Steakhouse Showdown: Cheap Eats to High-End Dinners

Las Vegas Steakhouse Showdown: Cheap Eats to High-End Dinners

Whether you’re a steak enthusiast or just curious about the Las Vegas dining scene, we will give you five of the top restaurants to get a great meal. Our selection marries views, ambiance and convenience. Does paying more for a steakhouse meal really get you a significantly better dining experience?Later on in the show we will give you our little known secret to get one of the most affordable steaks in Las Vegas. In this podcast, we’ll explore:- Delicious steaks and sid

Nov 13, 2024 • 16:33

Do Restaurant Waiters HATE When You Order THESE Items?

Do Restaurant Waiters HATE When You Order THESE Items?

Ever wondered what's really going on behind the scenes when you order certain menu items at your favorite restaurant? From annoying requests to secret menu pet peeves, we're diving into the top things that restaurant waiters hate when you order them!  So, the next time you're out to dinner, you might want to think twice before ordering these pesky items. Find out what makes the list and get ready to laugh, cringe, and maybe even change the way you order forever!🌐Follow Me On Social Media:👉Inst

Oct 31, 2024 • 17:29

Sebastian Maniscalco's FUNNIEST Bill Splitting Story!

Sebastian Maniscalco's FUNNIEST Bill Splitting Story!

Oct 29, 2024 • 5:01

Top 10 Restaurant Movies

Top 10 Restaurant Movies

Join us as we rank and review the top 10 restaurant movies of all time! We’ve watched them all—from kitchen classic dramas to comedy craziness—we break down which films capture the reality of restaurant life.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 2, 2024 • 19:02

National Guacamole Day

National Guacamole Day

Today's restaurant podcast we dive into one of the tastiest holidays of the year—National Guacamole Day!. We’ll explore the history of guacamole from its ancient Aztec roots, we share some fun facts (did you know there’s a world record for the largest guac?), and of course, show you how to make the perfect batch at home.Struggling to pick the right avocado? We’ve got you covered with expert tips on choosing, ripening, and storing avocados like a pro! Plus, we’ll give you delicious guaca

Sep 16, 2024 • 18:09

Untold Stories Behind Classic Restaurant Movie Waiting

Untold Stories Behind Classic Restaurant Movie Waiting

If you are afraid to find out what actually happens in restaurants then do not watch the movie Waiting. Jim Moses reveals how classic movie was conceived. Discover wether or not the scenes in the movie were based on actual events that took place when he and director Rob McKittrick worked together at Bennigan’s. Join us in Shenanigans! A behind the scenes look at the classic restaurant movie Waiting…See Privacy Policy at https://art19.com/privacy and California Priva

Sep 4, 2024 • 23:15

Work BFFs

Work BFFs

Your office buddy may be more than just a coworker. Whether it's the friend who knows your coffee order by heart or the coworker who makes sure you actually take your lunch break. You'll see why these relationships are the real MVPs at work. We dive into the hilarious and sometimes confusing world of 'Work BFFs' and 'Work Wives'.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/

Aug 22, 2024 • 26:10

National Rum Day

National Rum Day

Celebrate National Rum Day with us! In this restaurant podcast episode we dive into the rich history of rum, from its Caribbean origins to its global fame. We'll explore fun facts, including how rum was once used as currency, and share some of the most popular rum cocktails like the Mojito, Piña Colada, and Daiquiri. Whether you're a rum aficionado or just looking for a fun way to enjoy this special day, we've got you covered with fascinating statistics and tips for making the perfect r

Aug 15, 2024 • 21:30

10 Challenges Every Restaurant Waiter Faces

10 Challenges Every Restaurant Waiter Faces

I have been working as a waiter in a restaurant for 30 years. It has been a very rewarding career in many ways, flexible schedule and good income. Lately I have been yearning for a change. Have the pros of working in the restaurant industry begun to be outweighed by the cons? Join me as we discuss the 10 challenging aspects of working as a waiter in a restaurant.📷Watch The Complete Episode Our Channel📷 https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1🌐Follow Me

Aug 7, 2024 • 37:06

10 Things You May Not Know About Restaurants

10 Things You May Not Know About Restaurants

In this week's podcast, we’re diving into 10 lesser-known tidbits about the restaurant industry that might surprise you. Have you ever wondered why restaurants have specials, or why menu items appear where they do? Join us as we uncover the hidden world of dining out and learn things you never knew about your local eateries. Whether you're a foodie, a restaurant enthusiast, or just curious about how your meals are made. This podcast episode if for you.Watch us on YouTube https://www.y

Jul 31, 2024 • 19:16

9 Bizarre Alcohol Combinations That May Actually Taste Amazing

9 Bizarre Alcohol Combinations That May Actually Taste Amazing

We traveled to Buffalo, New York, to meet up with friend and bartender Chris "Rockstar" Godson at D-Tour Bar and Grill. Chris has crafted 9 strange alcohol combinations that you wouldn't believe could taste this good! Or not so good.Get ready for a wild ride through the world of unconventional cocktails in this Podcast episode.From surprising flavor pairings to innovative ingredient mixes, these drinks are sure to challenge your taste buds and expand your cocktail horizons. Whether you

Jul 26, 2024 • 29:04

Our Buffalo Trip: Friends, Food, and Falls | Modern Waiter Podcast Recap

Our Buffalo Trip: Friends, Food, and Falls | Modern Waiter Podcast Recap

Join us as we take you on a journey through our recent trip to Buffalo, New York! In this podcast, we share our adventures, catching up with friends, exploring the stunning Niagara Falls, and experiencing the local culture and cuisine. Whether you're a fan of travel, food, or just love a good story, this recap has something for everyone. 🌐Follow Me On Social Media:👉Instagram▶️ https://www.instagram.com/themodernwaiterpodcast/👉TikTok▶️ https://www.tiktok.com/@themodernwaiter👉More Inf

Jul 18, 2024 • 41:04

Asking a Chef: How a Restaurant Order *actually* Comes to Life

Asking a Chef: How a Restaurant Order *actually* Comes to Life

Ever wondered what happens behind the scenes after you place an order at a restaurant? This restaurant podcast offers a behind-the-scenes look at the misunderstood journey of a restaurant dish from the moment the waiter places the order until it reaches your table.In this episode, we sit down with Chef Chris Boyd, seasoned chef to uncover the intricate process that brings your meal to life. Discover how the kitchen team coordinates, the role of each station, and the magic that happens i

Jul 5, 2024 • 45:45

Red, White, and Food: July 4th Food Favorites

Red, White, and Food: July 4th Food Favorites

Get ready to celebrate Independence Day with a feast of delicious food! In this podcast episode, we’re sharing our favorite July 4th BBQ and picnic foods that are sure to make your holiday extra special. From mouthwatering hot dogs and burgers to classic American desserts and refreshing beverages, we are talking about all the July 4th holiday traditions that make the perfect July 4th gathering.🌭 What’s on the Menu:Grilled hot dogs and juicy hamburgersClassic side dishes like potato sal

Jun 28, 2024 • 31:59

Don't Eat This on A First Date | Podcast Episode

Don't Eat This on A First Date | Podcast Episode

Going on a first date and not sure what to order? Don't worry, we've got you covered! We have worked in restaurants for many years, we’ll reveal the top 5 foods you should avoid ordering on a first date. From messy meals to spicy surprises, find out which dishes might ruin your perfect evening and learn some pro tips for making the best dining choices.Whether you're aiming to impress or just want a smooth and enjoyable experience, our advice will help you navigate the menu with confiden

Jun 20, 2024 • 26:47

Hilarious & Annoying: The 10 Types of Diners Waiters Know Too Well

Hilarious & Annoying: The 10 Types of Diners Waiters Know Too Well

Today, we're exploring the types of restaurant guests that every waiter encounters. The hilarious and sometimes challenging world of restaurant service brings us people like the table hopper to the social media enthusiast. You'll get a behind-the-scenes look at the variety of personalities that make working in a restaurant an adventure. 📷Watch This Episode Our Channel📷 https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1🌐Follow Me On Social Media:👉Instagram▶️ https://

Jun 13, 2024 • 33:17

5 Tips For Servers - Advice For Making MORE Money ($100K+ / Year)

5 Tips For Servers - Advice For Making MORE Money ($100K+ / Year)

Welcome to our latest podcast on how to maximize your earnings as a server! After 30 years in the restaurant industry, I’ve discovered the secrets to making a six-figure income as a waiter, and I’m excited to share them with you. Whether you’re just starting out or looking to take your service career to the next level, these tips will help you earn more and enjoy your job even more.By following these five key strategies, you can significantly boost your income and turn your serving job

Jun 7, 2024 • 30:58

Beyond 'You're Welcome': Polite Ways to Respond to 'Thank You'.

Beyond 'You're Welcome': Polite Ways to Respond to 'Thank You'.

Discover 10 creative alternatives to the typical "You're Welcome" when someone expresses gratitude. From casual to formal, learn how to respond graciously and keep the conversation flowing smoothly. Whether you're interacting with friends, colleagues, or acquaintances, these responses will help you express appreciation in a variety of situations.🌐Follow Me On Social Media:👉Instagram▶️ https://www.instagram.com/themodernwaiterpodcast/👉TikTok▶️ https://www.tiktok.com/@themodernwaiter👉

May 31, 2024 • 18:40

Where Should You Go On a First Date?

Where Should You Go On a First Date?

On this podcast episode we discuss where restaurants rank among the most popular ideas for first dates. If you are looking to impress your date or just have some fun. Restaurants for dating is tough to beat. We dive into 10 activities for dates and give you insights on each.Guest: Jordan Glen https://www.instagram.com/jordanaglenn/🌐Follow Me On Social Media:👉Instagram▶️ https://www.instagram.com/themodernwaiterpodcast/👉TikTok▶️ https://www.tiktok.com/@themodernwaiter👉More Info ht

May 24, 2024 • 27:49

How to Treat a Bartender (According to a Bartender)

How to Treat a Bartender (According to a Bartender)

In this podcast episode, we dive into the do's and don'ts of bar etiquette straight our guest from behind the bar. Jordan Glen shares her insider tips will help you make the best impression and ensure you get the best service possible. Whether you're a regular patron or new to the bar scene, discover what bartenders really think about their customers.In this episode, we cover: • The best way to get a bartender's attention when it's busy 🕔 • How to order a drink efficiently and correct

May 17, 2024 • 29:41

Can Waiters Really Spot Bad Tippers? Break Room Ep.

Can Waiters Really Spot Bad Tippers? Break Room Ep.

Dr. Phil guest says he can spot a bad tipper by how they look. Can we all learn that skill? Dr. Phil even puts him to the test.Does this waiter truly have the ability to spot bad tippers? Recently, there's been a lot of buzz around this claim, so I decided to investigate by reacting to a video where a waiter confidently asserts their ability to discern who will leave a less-than-stellar tip. Join me as I, share my thoughts, and maybe even uncover some surprising truths about tipping et

May 15, 2024 • 12:37

How to Eat Alone and Not Be Scared (Tips for Solo Dining)

How to Eat Alone and Not Be Scared (Tips for Solo Dining)

As a restaurant waiter, I've seen many solo diners feeling uncomfortable or anxious. But fear not! In this video, I'm sharing my top tips for mastering the art of solo dining without feeling scared or self-conscious. Friend of the show Monica Anisz requested this show topic. Whether you're traveling for work, simply enjoying some alone time, or embracing independence, these strategies will help you feel confident and empowered while dining solo. From choosing the right restaurant

May 2, 2024 • 24:22

How to Quit Your Restaurant Job and Land Your Next Gig

How to Quit Your Restaurant Job and Land Your Next Gig

Are you ready to move on from your current restaurant job and take the next step in your career? Perhaps you are moving from one restaurant to another. Friend of the show Omar Eraso shares his experience and helps us break down the process of quitting your job into manageable steps. Join us as we explore the steps you need to take to resign from your current position with confidence and transition smoothly to a new opportunity. From giving notice to tying up loose ends, we'll provide va

Apr 25, 2024 • 28:37

Terpene Tales: Culinary Cannabis With Chef Travis Petersen

Terpene Tales: Culinary Cannabis With Chef Travis Petersen

Chef Travis brings a wealth of experience and passion to the table, cultivated through his upbringing in Vancouver, where cannabis culture thrived long before its legalization in 2018. In this podcast, Chef Travis shares his remarkable story, from his breakout moment on Masterchef Canada in 2016 to embarking on an extraordinary culinary odyssey, founding The Nomad Cook and introducing North Americans to the art of infused dining. Chef Travis's vision extends far beyond mere ed

Apr 18, 2024 • 41:56

5 Things You Should Never Order at a Restaurant

5 Things You Should Never Order at a Restaurant

In this podcast we give away restaurant secrets in order to bring you a list of things you should avoid at a restaurant. By the end of the show I will get you to see restaurants through a different set of eyes so you can stop making these 5 mistakesPlus, stay tuned for a bonus tip at the end. See why savvy restaurant workers avoid these things while dining out. Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.inst

Apr 10, 2024 • 28:06

Restaurant Advice I Wish Someone Told Me With  Chef Ashish Alfred

Restaurant Advice I Wish Someone Told Me With Chef Ashish Alfred

Beyond the Kitchen Chef Ashish shares some insights from his chef-owner's journey. We jump into our time machine and revisit pivotal moments in chef’s career. What advice would a successful chef give to their younger self? In this podcast episode, find out how Chef Ashish handles moments that have shaped his career. From navigating the challenges of the restaurant to shaping his personal life.👨‍🍳 About Chef Ashish Alfred: With years of experience in some of New Yor

Apr 4, 2024 • 36:44

Do Waiters Actually Spit in People’s Food at Restaurants?

Do Waiters Actually Spit in People’s Food at Restaurants?

Have you ever secretly wonderd if your food has been tampered with by restaurant staff? 🤔 We dive deep into the controversial topic of waiters spitting in people's food. 🍽️ Prepare to uncover the shocking reality behind this infamous urban legend!Join us as we dissect the reasons why a waiter might resort to such extreme measures, explore the truth behind these unsettling rumors, and reveal whether it's actually illegal for them to spit in your food. With insights from restaurant indu

Mar 25, 2024 • 18:12

Cheers to March Madness: The Ultimate Booze Bracket

Cheers to March Madness: The Ultimate Booze Bracket

Get ready for the ultimate showdown of spirits! Dive into the March Madness Booze Bracket, where we've swapped basketball teams for beloved alcoholic beverages in a thrilling 64-team tournament. From craft brews to classic alcohols, we've organized our brackets into Sipper, Night Time, Day Drinking, and Basic Bitch conferences to crown the ultimate champion of libations.Join us as we blend the excitement of NCAA March Madness with the fun of drinking games, taking you on a boozy journey

Mar 21, 2024 • 39:08

Why Restaurant Servers hate Your Birthday Celebration

Why Restaurant Servers hate Your Birthday Celebration

🎉 Ever wondered why your birthday celebration at a restaurant might not be as appreciated by the servers as it is by you? In this podcast episode we delve into the hidden realities behind the scenes, as we uncover the reasons why restaurant servers dread your birthday celebration.What You’ll Discover:🍽️ Overwhelming Requests: From personalized menus to elaborate decorations, birthday celebrations often come with a slew of special requests that can overwhelm restaurant servers.⏳ Disrup

Mar 13, 2024 • 26:24

Extinction of the Pizza Delivery Driver

Extinction of the Pizza Delivery Driver

🍕 In this video podcast, we delve into the shifts reshaping the pizza delivery landscape. We explore the rise of third-party delivery apps and the consequential decline of our local pizza delivery heroes. From the convenience of app-driven deliveries to the potential impact on community bonds, we dissect the implications of this evolution.Discover the delicate balance between algorithmic efficiency and the personal touch of your neighborhood pizzeria. Uncover the hidden costs and commi

Mar 6, 2024 • 30:02

Unveiling the Truth About Top-Rated Restaurants

Unveiling the Truth About Top-Rated Restaurants

While many restaurants focus on providing excellent service and quality food to earn positive reviews genuinely, some may resort to tricks or tactics to boost their online reputation.Here are some common tricks restaurants might use to get 5-star reviews:*Incentives for positive reviews.*Fake Reviews*Fake AccountsIt's important for consumers to be aware of these tactics and approach online reviews with a discerning eye. Review platforms often have systems in place to detect and combat f

Feb 29, 2024 • 32:29

Valentine's Day Reality Check

Valentine's Day Reality Check

Skipping the Restaurant Scene is the Smart Move. A successful Valentine's day requires careful planning and perfect execution. Many leave making restaurant reservations till the last minute leaving the restaurant to the perfect execution. Not many restaurants are up to that challenge. In this podcast episode we discuss all the reasons why a restaurant may not be the best way to celebrate Valentines Day. 🚨 What to Consider:*Overcrowded Atmosphere*Limited Menu

Feb 14, 2024 • 31:54

Secrets of a Personal Chef ft. Chef Gason Nelson

Secrets of a Personal Chef ft. Chef Gason Nelson

Step into the exclusive world of private cheffing as Chef Gason Nelson takes us on his journey. Discover the challenges, triumphs, and unique experiences of being a private chef for high-profile clients. From cooking for celebrities to competing on Food Network's "Chopped," Chef Gason shares his passion for food and the intricate details that make being a private chef an adventure.🚨 What You'll Discover:Gain insights into the daily life of a private chef.Chef Gason delves int

Feb 9, 2024 • 42:09

10 Tools Waitstaff Must-Have for Seamless Service.

10 Tools Waitstaff Must-Have for Seamless Service.

Whether you're a seasoned server or just curious about the behind-the-scenes of restaurant life, this video is your backstage pass to the tools that make dining experiences unforgettable. Join us as we delve into the 10 crucial items every restaurant waiter needs to carry. These are my indispensable tools that keep the service running smoothly. And later on in the show I reveal the 3 things I absolutely hate buying for work.See Privacy Policy at https://art19.com/privacy and C

Feb 2, 2024 • 28:50

12 Restaurant Trends to Look for in 2024

12 Restaurant Trends to Look for in 2024

Beyond The Plate a journey into the future as we discuss the trends shaping the restaurant landscape in 2024. From the kitchen to the front of the house, these 12 restaurant trends are set to redefine the way we dine. Whether you're a food enthusiast, industry professional, or just curious about the world of dining, this episode offers an exploration of the trends shaping the future of restaurants in the United States.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodc

Jan 26, 2024 • 32:30

Restaurant Secret: Dead Plate

Restaurant Secret: Dead Plate

A dead plate is a dish of food that is unservable, either because a customer sent it back or because it was prepared incorrectly. Dead plates are usually considered fair game for servers or cooks to eat, but it depends on the restaurant's policy. There are few things more frustrating than wasting food and disrupting the kitchen because a plate sat for too long in the window🚨 What You'll Discover:What happens to food that has been made incorrectly What happens to your dish when you

Jan 18, 2024 • 22:43

Unspoken Rules Every Restaurant-Goer Should Know

Unspoken Rules Every Restaurant-Goer Should Know

The restaurant business is fiercely competitive. Many restaurants allow guests bad behavior to maintain revenue. I maintain that is a bit of bad business and today's show will reveal poor etiquette that restaurant guests often do that restaurants would love to correct. Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/More Info https://www.themodernwaiter.com/See Pr

Jan 11, 2024 • 29:34

Surviving the Service Industry: The Hidden Risks for Restaurant Workers!

Surviving the Service Industry: The Hidden Risks for Restaurant Workers!

Working in a restaurant can be a rewarding job, but it also comes with its fair share of hazards and challenges.In this episode, guest John Demeglio discuss work place hazards and workers Comp. We take you behind the scenes to explore the hazards and struggles that waiters, bartenders, and chefs encounter daily. From juggling overloaded trays to navigating through spills and broken glass, the service industry is rife with hidden dangers that often go unnoticed. *Our experience

Jan 5, 2024 • 35:14

Problem Table

Problem Table

As a guest dining at a restaurant, you have done your research and made your reservation. The work is almost done. Upon arrival it is time to set your expectations for the evening and be open to allowing the restaurant staff to facilitate an excellent time. Some restaurant guests get in the way of having a great experience. In this week’s restaurant podcast I recount my experience with a problem table. It started with them telling me one thing and expecting anot

Dec 28, 2023 • 31:00

Chef Does Not Mince Words

Chef Does Not Mince Words

Restaurant kitchens are a fast-paced environment with, sharp objects, fire, and pressure. Chef Eduardo Espiritu joins this week’s restaurant podcast and gives us a peek into his work and his life. For those who have never worked in a kitchen, Chef gives you the raw reality about the lifestyle. How did he get his start? What does he think about service? How does he cope with the long hours and the scars. Thanks Chef for telling it all.Guest: Chef Eduardo Esp

Dec 21, 2023 • 34:39

Christmas on the Clock

Christmas on the Clock

What are the top five professions that work on holidays? If you are among these five professions you work holidays including Christmas. While working on holidays can be a necessity in many professions, there are certain drawbacks and challenges that employees may face. We will discuss the pros and cons of working on holidays. Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themoder

Dec 14, 2023 • 30:56

Journalist Turned Server

Journalist Turned Server

What is it like to return to serving after 20 years behind the keyboard? Author and journalist Megan Fox shares her adventures as a restaurant waitress. Why would anyone leave a desk to deal with the physical challenges of restaurant work? Find out why she had to take on the role.Guest: Megan Fox https://pjmedia.com/columnist/megan-fox/https://www.linkedin.com/in/megan-fox-028984115/https://MeganFox.Locals.comWatch us on YouTube https://www.youtube.com/@themodernwait

Dec 8, 2023 • 38:38

Season 6 Kick Off

Season 6 Kick Off

What has it been like podcasting over the last year all the while working in the service industry. We look back at our years in the restaurant and podcasting as we kick off our 6th year doing the show. We share the challenges we encountered working in the restaurant and doing this podcast. Also we look back on some favorite guests that knocked it out of the park for us.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/priva

Nov 30, 2023 • 30:07

Success Story: Pt. 1. World Famous Parrot Lounge

Success Story: Pt. 1. World Famous Parrot Lounge

In this week’s restaurant podcast we begin our series on successful bars and restaurants by profiling the World Famous Parrot Lounge in Ft. Lauderdale Florida. We pay them a visit on one of their busiest nights and observe operationally what they do right. Later on in the show we discuss how they stay connected to their community.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodc

Nov 24, 2023 • 28:37

4th Annual Holiday Food Draft

4th Annual Holiday Food Draft

Drafting the best holiday food may sound easy, however once your favorite thanksgiving food is off the board it can not be repeated.Danny and I are joined by guest, Nohemie Pascal. Our goal is to make the best plate by picking our favorites holiday foods draft style. Once that item has been drafted it is blocked from being picked by the others. Can we make a desirable cohesive plate? Don’t miss the curveballs we throw at each other as we compete in our 4th Annual Tha

Nov 17, 2023 • 38:16

Don’t Call It a Come Back

Don’t Call It a Come Back

In this week’s restaurant podcast we discuss the apparent comeback of the chain restaurant. When was the last time you ate at a chain like Chili’s, Olive Garden or TGI Friday’s? The popularity of casual restaurant chains is not what it used to be. They were already on the decline before the dip of 2020. Many locations rebranded in an effort to capture diners 18 - 35. If you have not been to a fast casual restaurant lately then you would assume they were all but

Nov 9, 2023 • 29:24

Trip To Nashville

Trip To Nashville

Danny and I take a trip to downtown Nashville. In this week’s restaurant podcast we relay our experience from a food and service perspective. Nashville is a place for music, food and bars. Nashville’s Broadway strip and Printer’s Alley offers more bars and restaurants than anyone can handle. We were up for the challenge.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodc

Nov 3, 2023 • 36:22

Why Is The Pumpkin Spiced Late So Popular?

Why Is The Pumpkin Spiced Late So Popular?

Since its introduction in 2003 and over the last 20 years, the iconic beverage has had an influence on the coffee industry, pop culture, and everything in between. In this week’s restaurant podcast we discuss how the Pumpkin Spice Late has become a phenomenon in seasonal or LTO limited time offers.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/More Info https://www.themode

Oct 25, 2023 • 16:18

Leap of Faith

Leap of Faith

In this week’s restaurant podcast guest Aimee shares her experience leaving one restaurant for another. Starting over can be intimidating. You risk comfort and seniority for more money and perhaps better work conditions. Taking a leap of faith is necessary to level up. What are the major concerns when letting go of your restaurant job? Crucial factors include, the location and commute, Sidework, how you will be paid, and the culture.Watch us on YouTube https://w

Oct 18, 2023 • 32:57

Customer Red Flags

Customer Red Flags

Learn how to spot problem customers right away. We will teach you how to listen to the right key words that raise the alarm bells of caution. In this week’s restaurant podcast Kaela Contrada joins the show once again. We pour over the most popular things restaurant guest say that are red flags.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/More Info https://www.t

Oct 12, 2023 • 29:32

What I Learned From Working in the Service Industry

What I Learned From Working in the Service Industry

In this week’s restaurant podcast Kaela Contrada-Ray joins the show and shares the things she learned from working in the service industry. What are the skills we learn in the restaurant industry that translate to other careers? Transferrable skills can include... Customer Service: This includes being polite, friendly, and attentive to customer needs. Communication Skills: Clear communication is key, both with customers and with kitchen staff. Organization: Restaurants can be busy

Oct 4, 2023 • 30:43

Hotel Service

Hotel Service

What are the key points of service in a hotel? 14 year veteran Ryan Hanson stops by to share his experience with us. From room service to banquets we get a great perspective on the differences between hotel service and standard restaurants. Hotel restaurants often cater to in-house guests, serving breakfast, lunch, and dinner, and may also offer room service. Additionally there is a variety of venues such as pools, and banquets that cater to guests. In contrast, regular r

Sep 28, 2023 • 31:51

Bachelor Party in Atlantic City

Bachelor Party in Atlantic City

Whenever we travel we like to relay our adventures in the context of food and services. On this week’s episode, Danny shares his experiences while on a bachelor party to Atlantic City.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 20, 2023 • 31:37

The Best Breakfast Cereal of All Time Pt 2

The Best Breakfast Cereal of All Time Pt 2

This restaurant podcast episode is the conclusion of the breakfast cereal bracket. Which cereal is your favorite and did it make it all the way to number one? Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/More Info https://www.themodernwaiter.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 15, 2023 • 31:42

The Best Breakfast Cereal of All Time Pt 1

The Best Breakfast Cereal of All Time Pt 1

The top 50 breakfast cereal bracket is here. In a quest to discover which is the number 1 breakfast cereal of all time. We have listed all of Americas favorite cereals, placed them into a tournament style bracket and debated winners based on taste, nostalgia and popularity.Cereal fans get ready to relive your childhood.Are your favorites on the list? Are you ready to find new ones to try? Grab your spoon and milk, and let's dive into the world of breakfast cereal. Remember to, share, an

Sep 8, 2023 • 30:57

Day Drinking

Day Drinking

Life's most fun moments are often found in the simplest pleasures. Sipping on something delightful while the sun is up is one of them. In this week's podcast we discuss Day Drinking. What are the most popular activities that lead to drinking during the day? We close out the show with the most popular beverages drink while doing so. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 31, 2023 • 33:49

Back to Front

Back to Front

In this week's episode of the restaurant podcast, we have the pleasure of hosting Webb Pascal as our special guest. Webb takes us through his remarkable transition from his role in the kitchen to becoming a figure in the dining area. Delving into his experiences, Webb opens up about the challenges he encountered on his path to securing a front-of-house position. We also gain insight into Webb's perspective on servers during his time working in the back of the house. As the conversation

Aug 24, 2023 • 38:10

Restaurant Movie Pt. 10: Diner (1982)

Restaurant Movie Pt. 10: Diner (1982)

On this week’s restaurant podcast we continue our restaurant movie series with 1982 Diner. In this episode, we'll explore the directorial debut of Barry Levinson, who masterfully captures the authentic charm of Baltimore and the dynamics of friendship with wit, humor, and a touch of nostalgia. We'll dissect the unforgettable scenes, and relive the iconic banter. Starring a young and talented ensemble cast, including Steve Guttenberg, Daniel Stern, Mickey Rourke, Kevin Bacon, Tim Da

Aug 17, 2023 • 36:50

Drinking Game

Drinking Game

On this week’s restaurant podcast we play the game Smash, Pass, or Trash. Jay Salonga joins us in studio once again as we discuss our absolute favorite drinks; Smash. Drinks we can take it or leave it; Pass. And finally drinks we absolutely hate to drink; Trash. Some drinks on the list create a cross fire and someone gets offended.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/the

Aug 10, 2023 • 39:34

National Watermelon Day

National Watermelon Day

On this week’s restaurant podcast we have something juicy and refreshing in store for you. We celebrate National Watermelon Day. August 3rd. We're diving headfirst into the juicy world of watermelons today. From their history as one of the oldest cultivated fruits to their essential place at every summer picnic, the watermelon has a special spot in our hearts—and our bellies! So, join us on this mouthwatering journey as we celebrate all things watermelon!" So, grab a slice of

Aug 3, 2023 • 20:02

How do closing shifts work in the restaurant?

How do closing shifts work in the restaurant?

Fortunately we have friend of the show, Jay Salonga join us. This time we have him in studio. As a closer at a high end sushi restaurant in Las Vegas, Jay shares what it is like for his closing duties. We have had Jay on the show several times on our trips to Vegas. It is always a treat to have a guest in studio.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast

Jul 27, 2023 • 38:38

Seniority

Seniority

How does seniority work in the restaurant? Seniority is generally linked to employee benefits, promotions and other opportunities. It is natural for longer tenured employees to be favored in general because they are often knowledgeable and they are a known quantity. There are however some downsides to heavily favoring seniority. It can sometimes hinder opportunities for more talented or skilled individuals who are relatively newer to the organization.See Privacy Pol

Jul 20, 2023 • 29:01

Opening Shift

Opening Shift

What is it like to work the opening shift in a restaurant? In this week’s restaurant podcast Danny and I discuss what it is like on our opening shifts.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 11, 2023 • 36:58

Restaurant Waiters Answer Your Questions

Restaurant Waiters Answer Your Questions

In this week’s restaurant podcast Danny and I are answering questions we get most about working in the restaurant. Some questions are personal, some answers may surprise you.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 6, 2023 • 37:45

Danny’s restaurant just got a new P.O.S (Point of Sale) system

Danny’s restaurant just got a new P.O.S (Point of Sale) system

In this week’s restaurant podcast Danny’s restaurant just got a new P.O.S (Point of Sale) system and it gives us an opportunity to constructively talk about our perspective on things happening in the restaurant business. Lets find out how a change in the P.O.S. system affects Danny and his co workers.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/More Info https://www.themodern

Jun 29, 2023 • 39:26

Things Your Restaurant Manager Wants You to Know

Things Your Restaurant Manager Wants You to Know

In this week’s restaurant podcast Danny and I welcome Chris G to discuss things your restaurant manager wants you to know. Many restaurant professionals run the gauntlet of experience. Chris is no exception. Among other positions our guest has recently taken on a management role in the same location. Drawing from his experience he is here to share the things guests and employees need to know.See Privacy Policy at https://art19.com/privacy and California Privacy

Jun 21, 2023 • 39:36

Restaurant Vocabulary

Restaurant Vocabulary

In this week’s restaurant podcast Danny and I discuss terms we use in the restaurant. The restaurant industry has its own lexicon, that is both efficient and, at times, colorful. From the bustling kitchens to the front-of-house operations, every aspect of a restaurant is infused with this distinct vocabulary. We're here to decode it all.Some may be familiar to you. There are some that I have never heard of. Watch us on YouTube https://www.youtube.com/@themodernwaiterpodc

Jun 15, 2023 • 38:17

The Worst Holidays to Work

The Worst Holidays to Work

In the fast-paced world of the restaurant business, one undeniable truth stands tall: working on holidays is par for the course. However, not all holidays are created equal when it comes to the challenges they present. Join us in this week's podcast episode as we lift the veil on the most arduous holidays to work in the industry and delve into the reasons behind our preferences. Get ready to discover "The Worst Holidays to Work" and gain a unique insight into the experiences of those wh

Jun 7, 2023 • 41:36

Create an Effective Menu.

Create an Effective Menu.

Overall, an effective restaurant menu should be visually appealing, easy to read and navigate, and offer a selection of dishes that cater to a range of tastes and dietary needs. By following these tips, you can create a menu that will entice customers and maximize sales.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 31, 2023 • 39:38

National waitstaff day

National waitstaff day

This week’s restaurant podcast celebrates National waitstaff day is May 21st. We are raising awareness about the hard work and dedication of waiters and waitresses, who play a vital role in the hospitality sector. We give suggestions on how to celebrate, then later on in the show we go through a brief history of restaurants.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 25, 2023 • 33:02

Why do 60 Percent of Restaurants Fail?

Why do 60 Percent of Restaurants Fail?

In this podcast episode, where we uncover the reasons behind the staggering failure rate of restaurants and explore the key factors that determine their success. What are the common pitfalls that contribute to restaurant failures. From poor location choices and fierce competition to high costs and low profit margins, we cover the board.Join us as we unravel the web of restaurant failures and provide valuable insights for aspiring and current restaurant owners. Whether you're think

May 18, 2023 • 32:26

Servers Admit to Lying to You | Podcast Episode

Servers Admit to Lying to You | Podcast Episode

In this week’s restaurant podcast, we discuss 10 lies servers tell most often. Restaurant servers deal with a lot of moving parts. It takes a lot of coordination to facilitate a great guest experience. They see thousands of guests and that can mean finding ways to survive the shift. Mistakes happen and everyone has a different way of adjusting when things go sideways. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-se

May 11, 2023 • 31:30

The Server and the Terrible, Horrible, No Good, Very Bad Table.

The Server and the Terrible, Horrible, No Good, Very Bad Table.

I had an awful experience with a table. Worst in 20 years. Find out why things went so wrong and what I could have done to prevent this disaster.Watch us on YouTube https://www.youtube.com/@themodernwaiterpodcast?sub_confirmation=1Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/More Info https://www.themodernwaiter.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 4, 2023 • 41:28

Mastering the Art of Service: The Essential Steps of Service for Restaurant Waiters

Mastering the Art of Service: The Essential Steps of Service for Restaurant Waiters

In this episode, we delve into the world of restaurant service and explore the essential steps that every waiter should master in order to provide an exceptional dining experience for their guests. We begin by discussing the importance of the first impression and the proper way to greet and seat guests.Next, we move on to taking orders, serving food, and checking on guests, highlighting the key elements of each step and offering tips on how to make each interaction with guests more pers

Apr 27, 2023 • 41:38

How to Deal With an Incompetent Manager

How to Deal With an Incompetent Manager

Welcome to this week's episode of our restaurant podcast, where we discuss a common work-related challenge - dealing with an incompetent manager. We received an email from one of our listeners sharing their struggles with a difficult manager, and we have some practical strategies to help them and anyone facing a similar situation. Our aim is to guide our listeners towards building a productive and healthy relationship with their manager so that they can thrive in their position. Join us

Apr 19, 2023 • 35:50

Bad Restaurant Etiquette.

Bad Restaurant Etiquette.

Be it family or friends, as a restaurant employee sometimes we find ourselves at a table whose restaurant etiquette makes us cringe. We will discuss the best way to survive the evening and possibly save you some embarrassment. To help people with bad restaurant etiquette, one can lead by example, be respectful, use humor, address the behavior directly, and be patient. Modeling good behavior respectfully can encourage others to follow suit and ultimately create a more pleasant dinin

Apr 14, 2023 • 29:20

How to Take a Food Order

How to Take a Food Order

Taking the order as a server in a restaurant can seem routine. It can be very mechanical. There are some basic steps you MUST follow. This week’s podcast episode outlines the best way to take an order. Follow these steps and you will be set up for success the rest of the way… Later on in the show I will also share with you my best tips while taking an order.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-se

Apr 6, 2023 • 35:36

How to Become a Restaurant Waiter

How to Become a Restaurant Waiter

This podcast episode will teach you how to become a restaurant waiter. If you are interested in getting started as a restaurant waiter we have the show for you. Last week’s guest Kyle Dalia returns once again to lend his expertise. We will give you the best advice for getting into the server position and making money. As a waiter, you will need excellent communication skills to interact with customers, take orders, and handle any issues that arise.Watch us on YouTube http

Mar 30, 2023 • 37:02

Seasonal Waiter

Seasonal Waiter

Seasonal Waiter: Best of both worlds. Most areas have a high season and low season and unless you are in a town like Las Vegas or a place like Disney, where it is always busy. The seasonal restaurant waiter takes advantage of peak activity in two different towns. For example, a restaurant located in a tourist destination may hire seasonal waiters during the summer months when there is an influx of visitors. There are drawbacks however as described by guest Kyle Dalia

Mar 23, 2023 • 33:18

How Buffets Restaurant Make Money

How Buffets Restaurant Make Money

Ever thought to yourself I am going to crush this buffet? How do these restaurants stay in business? If so we will explain how buffet restaurants make their money.Buffet restaurants make money by charging customers a fixed price for all-you-can-eat access to the buffet. The price of the buffet typically varies depending on factors such as the location, time of day, and selection of food offered.To make a profit, buffet restaurants need to carefully manage their food costs and

Mar 15, 2023 • 25:24

Pros and Cons of Restaurant Reservations

Pros and Cons of Restaurant Reservations

This week’s restaurant podcast we discuss the Pros and Cons of taking reservations in the restaurant. In this Video, I Discuss the Truth About Restaurant Reservations and What You Need to Know if You're Considering Making Them! This Video Shares Tips and Advice on how Reservations work for Any Restaurant! Reservation systems can be a great benefit to a restaurant however the ease of making reservations has created some bad habits that has become troublesome. It is a case

Mar 9, 2023 • 32:21

Fancy Restaurant

Fancy Restaurant

Fancy Restaurant. In this week’s restaurant podcast Danny and I recall our night out at a fancy restaurant. People often choose fancy restaurants to celebrate special occasions such as anniversaries, birthdays, or other milestones. The upscale atmosphere, elegant decor, and exquisite food make it the perfect setting for a memorable event. Our reason was to celebrate a few birthdays of persons that are in the group. It is important to share the experience of everything fro

Mar 3, 2023 • 37:54

Perception of Time

Perception of Time

The perception of time is a complex concept that is a subjective experience. In this week’s restaurant podcast we look at the perception of time in the restaurant. Time is influenced by a variety of factors, including biological, psychological, and cultural influences. Restaurants welcome many different cultures and so we also welcome the cultural differences of time. From reservations to how long to stay in the restaurant. Time perception is affected by our physical and menta

Feb 23, 2023 • 37:50

Black Inventors

Black Inventors

This week’s restaurant podcast "Black Inventors”: The Impact on the Restaurant Industry". This podcast will explore the incredible contributions of black inventors throughout history and how they have shaped the restaurant industry. We will discuss the inventions of black inventors and how they have changed the world, from the invention of the refrigerator to the invention of the deep fryer. Truly amazing and just in time for black history month. Watch us on YouTube https://w

Feb 14, 2023 • 21:32

Pie

Pie

Pie is a great way to end a meal. It is a classic dessert that is often served at family gatherings and special occasions. Restaurants sell pie because it is a popular dessert item and is enjoyed by many people. In this week’s restaurant podcast we discuss the top 10 pies served in restaurants. Later on in the show we find out about some odd ingredients that pies are made of. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follo

Feb 8, 2023 • 37:18

Restaurant Movie Pt. 9: Boiling Point (2021)

Restaurant Movie Pt. 9: Boiling Point (2021)

Restaurant Movie series continues with Pt 9. Boiling Point (2021). As restaurant waiters we love reviewing restaurant movies from the point of view of people who live the reality. Movie lover and friend of the show Omar Eraso joins us to discuss the merits of this movie. Full spoilers ahead, is the warning before engaging in this round table discussion. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-in

Feb 2, 2023 • 44:39

Restaurant Podcast Journey Pt. 2

Restaurant Podcast Journey Pt. 2

Podcast Journey Pt. 2 Danny and I discuss how we started the podcast. Last week the main focus was on our life working in the restaurant. This week we open up about all the challenges we had while producing this podcast. We reveal the tension and pain points along the way. What is our process like? Perhaps you are interested in creating a podcast of your own? This show can give you some perspective on our podcast process which can help or enlighten you.Watc

Jan 24, 2023 • 39:44

Restaurant Podcast Journey Pt 1

Restaurant Podcast Journey Pt 1

Have you ever wondered what working in a restaurant is like? Have you ever wondered what it would be like to start a podcast? In this weeks restaurant podcast, Danny and I are sharing our podcast journey. How did this show come about? Why do we feel so strongly about the restaurant industry. The recording of this podcast episode ran a bit long so we decided to break it up into two parts. Part 1 we will share what it is like to work in the restaurant. F

Jan 18, 2023 • 34:34

Restaurant Staff Meetings

Restaurant Staff Meetings

Restaurant Staff Meetings. How to run an effective staff meeting. What could be better than going into work on your time off for a restaurant staff meeting? 90% of the time staff meetings are a giant waste of time when you work in a restaurant. Is there a better way?See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 11, 2023 • 29:40

Why Do Restaurant Servers Hate Hot Tea?

Why Do Restaurant Servers Hate Hot Tea?

Why Do Restaurant Servers Hate Hot Tea? To most serving hot tea seems like no big deal. In this week’s restaurant podcast, we explore the annoying little steps that go into serving hot tea. Is it worth it? Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available on iTunes https:/

Jan 4, 2023 • 31:02

The Chef Effect: With Dave Kenney

The Chef Effect: With Dave Kenney

Are the best restaurant chefs mean chefs? In this week’s restaurant podcast we explore The Chef Effect. How the temperament of a chef affects everyone else in the restaurant. Emotionally balanced or nice chefs vs mean or angry chefs. We are grateful to have Dave Kenney lend his perspective drawing from his experience from the kitchen as a chef and as a waiter. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagr

Dec 29, 2022 • 38:42

Tipped: With Barbara Sloan

Tipped: With Barbara Sloan

This week’s restaurant podcast welcomes Barbara Sloan, Author of Tipped, a guide to financial freedom for service industry employees. Often waitresses, bartenders, and the like are left out of the typical employee financial benefits. This can be a disadvantage to building wealth. Barbara’s book gives us nuggets on how you can take control of your tipped income and lay the path to your financial dreams. “If you understand how to be in a bar… you can understand how to

Dec 21, 2022 • 38:59

Bartending: The Good, the Bad, and the Ugly

Bartending: The Good, the Bad, and the Ugly

Bartending: The Good, the Bad, and the Ugly. Bartender Zach Davis brings us a fun perspective on dealing with the ups and downs of his position. Bartending requires a constant shift in attitude when dealing with guests, servers, and management. Working in the restaurant industry requires constant adjustments. Bartenders deal with an added dimension of skill and responsibility. It is a refreshing light hearted conversation with Zach on the topic.Watch us on YouTube ht

Dec 14, 2022 • 39:13

Restaurant Jeopardy

Restaurant Jeopardy

Restaurant Jeopardy! So much fun. How much do you know about restaurant trivia? Qualin Harris (@Confessionsof_aserver) joins us in studio to play Restaurant Jeopardy. Six restaurant themed categories loaded with fun trivia questions. Our first battle of the trivia does not disappoint.Guest: Qualin Harris https://www.instagram.com/confessionsof_aserver/Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.

Dec 8, 2022 • 36:28

How to Find a Good Restaurant

How to Find a Good Restaurant

How to find a good restaurant? Whether you are from out of town or you are trying to find a local gem, this restaurant podcast episode is for you. Some people rely on online reviews and ratings, however finding a good restaurant takes a bit more effort. You may think that referrals are a slam dunk, however referrals on a good restaurant has its pitfalls as well. This episode will give you a great system for finding the restaurant that fits what you are looking for.Wa

Nov 30, 2022 • 32:19

3rd Annual Holiday Food Draft

3rd Annual Holiday Food Draft

Happy Thanksgiving. This week’s restaurant podcast kicks off the holiday season with the 3rd Annual Holiday Food Draft. Lover of food and competition Phil Moss @mossperm24 is this year’s guest. Who can build the best thanksgiving plate from the list of food items from each category. Later on in the show, shots of patron silver make their appearance. A change from doing shots at the beginning of the show… Watch us on YouTube https://www.youtube.com/channel/U

Nov 23, 2022 • 37:43

There Is Something in My Food

There Is Something in My Food

In this week’s restaurant podcast Danny and discuss the crazy things found in guest’s food. Throughout the years while being a waiter in the restaurant industry you see a lot of crazy things. Strange objects in a dish is no exception. Some of the things found in food are easily explained, others are not. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Sup

Nov 15, 2022 • 26:55

Music Is My Life: Las Vegas

Music Is My Life: Las Vegas

In this week’s restaurant podcast Danny and and I are still in Las Vegas. Music artist @YoQuieroSilla tells us how music is life for her in Las Vegas. What is it like to work your way into the main room at Tao night club? DJ Silla shares her passion for diversity. How can she go from pool party at liquid to performing her own music? Her journey is one of passion and we are forever grateful that she shares it with us.Guest: DJ YoQuieroSilla https://www.instagra

Nov 9, 2022 • 37:43

Shift Drinks Vegas With Jay Salonga

Shift Drinks Vegas With Jay Salonga

In this week’s restaurant podcast Danny and and I are in Las Vegas. Friend of the show, Jay Salonga, describes what it is like for him unwinding after a shift. Shift drinks in Las Vegas. Jay opens up about personal relationships at work and outside of work. Working in the restaurant dealing with the pace of work, shift drinks is a way to unwind and talk about your shift. The catch is there can be a blurring of the line that separate work life from personal life

Nov 2, 2022 • 26:19

Black People

Black People

In this week’s restaurant podcast we are black in the restaurant. What is it like to wade through the thicket of stigmas that rub right up against prejudice? Do you adjust your service style waiting on black people? Is there merit to the sentiment that black people do not tip? Danny and I will discuss what it is like being black in the restaurant: Waiting on black people, and being waited on as black people. Watch us on YouTube https://www.youtube.com/chan

Oct 26, 2022 • 36:29

Waiting on Older People

Waiting on Older People

In this week’s restaurant podcast we are Waiting on Older People. What are the keys to service when it comes to older people? What considerations do we have to take when looking at the physical environment of the restaurant? Some things are not so obvious.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWait

Oct 18, 2022 • 37:35

Celebrating 200 Episodes

Celebrating 200 Episodes

Behind the scenes of a podcast. Danny and I celebrate 200 episodes. We share some of our process, some of our failures associated with moving from audio to video and times of tension where we were close to not having a show. Gather around for the stories of our behind the scenes. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https:

Oct 12, 2022 • 38:46

Slow Season

Slow Season

In this weeks restaurant podcast Danny and I share what ii is like for us during slow season. How does it affect the dynamic of the restaurant. Supplies, attitude, management and staff all get affected during the slow season. But how? Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is

Oct 5, 2022 • 40:59

Confidence vs. Competence

Confidence vs. Competence

What should restaurant managers look for when staffing? In this week’s restaurant podcast we explore confidence vs. competence as it relates to staff. What traits are coachable and what are the traits of the people that are full of themselves. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podca

Sep 28, 2022 • 26:22

Blurred Lines

Blurred Lines

Some restaurants are pushing the limits of acceptable practices and are therefore blurring the lines. Omar, friend of the show, joins us once again as we discuss our feelings on prices, surcharges and other shenanigans. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available on iTunes&nbsp

Sep 21, 2022 • 46:43

Restaurant Thief

Restaurant Thief

Have you ever taken a wine glass from a restaurant? Perhaps a bottle of hot sauce. This week’s podcast discusses things that people steal from the restaurant. Later on in the show Danny and I reveal things we have shamefully taken. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is a

Sep 14, 2022 • 32:35

How to Handle Cheap People

How to Handle Cheap People

Have you ever had to deal with cheap people? At work or in your personal life. In this week’s restaurant podcast we discuss the ways in which you can recognize and handle cheap people.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available on iTunes https://podcasts.apple.com/us/podca

Sep 7, 2022 • 33:13

Restaurant Best and Worst

Restaurant Best and Worst

Restaurant Best and Worst. We call him a man of conviction. You can call him “D”. From steaks to pasta, liquors to side dishes find out our restaurant best and worst. We pushed the limit of how many time you can laugh while recording a podcast. We have some differences but that is what it is all about. Later in the show we get the feels from some nostalgic pics.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on In

Aug 31, 2022 • 43:31

Quirky Waiter Habits

Quirky Waiter Habits

Restaurant servers can be stuck in their ways. Danny and I call out our fellow servers for their quirks. There are things that we do to make our jobs easier, however, some of the things servers do may blur the lines and cross over into quirkinesses. We also admit our own habits that make us feel at ease but may not work that well. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themod

Aug 24, 2022 • 34:07

Restaurant Dessert with Michael Muñoz

Restaurant Dessert with Michael Muñoz

Michael Muñoz of the In Yo Mouth Podcast joins the show to discuss restaurant desserts. What are some of your favorite classic desserts? Later on in the show we play a game of Fan or No Fan. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available on iTunes https://podcasts.apple

Aug 19, 2022 • 42:00

What Ever Happened To...?

What Ever Happened To...?

In this week’s restaurant podcast, Danny and I dig up memories of restaurants that have died out in popularity. Some have vanished all together. Perhaps one of the restaurants on our list sparks nostalgia for you. Take a stroll down memory land as we wonder, What ever Happened To… Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https:

Aug 10, 2022 • 31:10

What's In Your Apron?

What's In Your Apron?

What’s in your apron? Veteran Server Robert (Cooper) Washek joins the show to share what he keeps in his apron. The common thread that ties all restaurants is the apron. Danny shares his apron secret and later on in the show we reveal what we do about separate checks and what can be done to stop guests from stealing our pens.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpod

Aug 3, 2022 • 38:41

Restaurant Movie Pt. 8 Burnt

Restaurant Movie Pt. 8 Burnt

In this week’s restaurant podcast we continue with part 8 of our restaurant movie series. This time it is Bradley Cooper’s 2015 Burnt. Do watch the movie prior to listening to the podcast or expect heavy spoilers. This restaurant movie focuses on the back of the house with the chef centric pursuit of perfection.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Su

Jul 27, 2022 • 41:32

Shift Drinks Bonus Episode with Cooper

Shift Drinks Bonus Episode with Cooper

Cooper joins us for shift drinks. I am cleaning out after the Vegas trip. Danny and Cooper talk about their day over a couple of drinks.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 22, 2022 • 12:50

Teamwork Makes the Dream Work

Teamwork Makes the Dream Work

This week’s restaurant podcast, “Teamwork Makes the Dream Work”. We travel to Vegas and once again Jay Salonga joins the show. Papa’s got a brand new bag since he was last on the show. His high end sushi restaurant runs on a house pool so teamwork is everything. Find out how Danny and I survived our Vegas shenanigans to have this round table discussion on our very last day. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow

Jul 20, 2022 • 27:27

What Happens in Vegas

What Happens in Vegas

This week’s restaurant podcast, “What Happens in Vegas”. Straight out of Vegas and feeling not so fresh, Danny and I talk about our trip through the eyes of service. From ride share, airport, hotel, and restaurants; what was the good, the bad, and the ugly?See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 14, 2022 • 40:51

National Fried Chicken Day

National Fried Chicken Day

On National Fried Chicken Day, July 6th, we ponder one of the most popular of bar food. There are so many variations on this comfort food. You will never guess where fried chicken actually came from.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available on iTunes https://podcast

Jul 7, 2022 • 31:35

How to tip

How to tip

Do you know how to tip? This weeks restaurant podcast takes a look at how to tip in every situation. Who do you tip? Why tip? When do you tip? Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available on iTunes https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/i

Jun 30, 2022 • 37:49

Bread Service

Bread Service

Bread can be the first item that guests experience in a restaurant. Sometimes it is the first thing they request upon being seated. Let’s take a look at bread service in the restaurant. It can be a great introduction or it can be a great annoyance. Later on in the show share our favorite ways to eat bread and places to get the best bread. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagr

Jun 21, 2022 • 38:52

The Dumbwaiter

The Dumbwaiter

A service utility blast from the past, the dumbwaiter has all but gone extinct. The mini elevators is very useful for multi level homes and restaurants. But why the name dumbwaiter?Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available on iTunes https://podcasts.apple.com/us/pod

Jun 14, 2022 • 18:07

Control Your Tables

Control Your Tables

Avoid getting into the weeds by controlling your tables. The best ways to be able to control your tables is by appearing as an authority, being knowledgeable, controlling the timing among other things. In this show we will discuss how.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available

Jun 8, 2022 • 33:54

Judging Your Tables Pt. 2 with Omar

Judging Your Tables Pt. 2 with Omar

In this week’s restaurant podcast we are joined by Omar. We springboard off of last week’s topic and find out how he handles his tables. We don’t operate the same however the goal till remains good service.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe Podcast is available on iTunes https://

Jun 2, 2022 • 45:30

Judging Your Tables

Judging Your Tables

How do you identify what your guests secretly are looking for to feel like they had a great experience. In this week’s restaurant podcast episode we will teach you how to gauge your tables? Every guest will fall into one of 4 categories. Guests are either seeking Fun, an Experience, Attention, or Convenience. Knowing which category they fall into is a game changer…Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram

May 25, 2022 • 31:30

Why Shift Drinks?

Why Shift Drinks?

After a day of work there are several ways people choose to unwind. Shift drinks is one of the ways restaurant workers decompress after a shift and it is the subject of this week’s podcast. I tell the story of my first shift drink and why I did it is such dramatic fashion. Danny brings me to a simple revelation about Happy Hour.Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiter

May 17, 2022 • 35:45

Night Shift

Night Shift

Do you work days, nights, or both? In this week’s restaurant podcast we talk about the night shift. Why does Danny work both and I am a night shift kind of guy… (for now)Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterMore Info https://www.themodernwaiter.com/See Privacy Policy at https://art19.com/privacy

May 10, 2022 • 34:10

Bar Life Pt. 2 (Pros and Cons)

Bar Life Pt. 2 (Pros and Cons)

Bar Life Pt. 2 with Ashton picks up with a discussion on the pros and cons of bartending. Later on in the show Ashton shares her frustration about brunch, co workers and managers. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterMore Info https://www.themodernwaiter.com/See Privacy Policy at https://art19.com/p

May 5, 2022 • 31:53

Bar Life Pt. 1 (Dos and Don'ts)

Bar Life Pt. 1 (Dos and Don'ts)

In this week’s restaurant podcast we discuss Bar Life with Ashton. Have you ever wondered why a bartender seems to overlook you? We may have the answer in the dos and don’ts at the bar. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterMore Info https://www.themodernwaiter.com/See Privacy Policy at htt

Apr 27, 2022 • 21:00

St. Patrick's Day

St. Patrick's Day

What do you know about St. Patrick’s day? What do you know about the man himself? We love drinking holidays. This week’s restaurant podcast Danny and I rank the drinking holidays and share our thoughts on how to survive drinking all day. Watch us on YouTube https://www.youtube.com/channel/UC29jIbBYXKxWMJBDFklmwHQ Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. Support us on Patreon https://www.patreon.com/TheModernWaiterThe P

Apr 20, 2022 • 20:18

Shift Drinks Bonus Episode with Nichole

Shift Drinks Bonus Episode with Nichole

This episode of Shift Drinks we head over to Anthony's Clam House where Nichole joins us and tells us about her new awesome job. Danny has to deal with drunk people at a music festival on the beach.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 16, 2022 • 20:55

Why Do People Hate Restaurant Servers?

Why Do People Hate Restaurant Servers?

“Get a real job”, just one of many flippant comments lobbed my way after posting a 8 second reel on instagram. After hundreds of comments I asked myself why do people hate restaurant servers? In the first show on YouTube for this podcast after 175 audio only shows Danny and I bear out some myths about what servers do and how we get paid. You don’t have to understand but for those of you willing to learn, here we go…Watch us on YouTube https://www.youtube.com/channel/UC29j

Apr 14, 2022 • 39:45

Restaurant Misconceptions

Restaurant Misconceptions

Restaurant misconceptions abound! This week’s restaurant podcast runs through our top ten things that you think to be true but simply are not. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info https://www.themodernwaiter.com/Support us on Patreon https://www.patreon.com/TheModernWaiterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 5, 2022 • 29:12

National Chip and Dip Day

National Chip and Dip Day

This week’s restaurant podcast is inspired by National Chip and Dip day. From nostalgic snacks from our childhood to the popular chips of today there are best practices and best in show. Later on in the show we will go through some flavors that are doing too much.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram ht

Mar 29, 2022 • 32:16

Inclusion

Inclusion

What is inclusion? How does it fit in with equality vs. equity? In the final show we publish from our Atlanta trip. Our guest, Jason Raymond shares how his journey began on the subject. Danny and I learn, laugh, and get contentious.Guest: Jason Raymond https://www.instagram.com/jraymond.seed.stem.drift/Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info https://www.themodernwaiter.com/Support us on Patreon https://www.patreon.com/TheModernWaiterSee P

Mar 23, 2022 • 40:41

Review the Reviews Pt. 3

Review the Reviews Pt. 3

Review the Reviews, our second show on our Atlanta road trip. Jason Raymond, friend of the show joins us once again to share his collection of reviews. Some are fair and some are loathsome. It is simply astonishing what people will write in a review. Reviews should be helpful to potential patrons and directional to the establishments.Guest: Jason Raymond https://www.instagram.com/jraymond.seed.stem.drift/Follow us on Instagram https://www.instagram.com/themodernwait

Mar 16, 2022 • 49:51

Shift Drinks Bonus Episode with Raw Chef Carla.

Shift Drinks Bonus Episode with Raw Chef Carla.

Raw Chef Carla joins us for this week's shift drinks. We headed down to Roxannes, downtown Ft. Lauderdale, one of our favorite spots. We were able to drag our video equipment and take over the back room to record. Carla's Sunday shift is meal prep for her clients and Danny describes his smooth shift. I talk about navigating some aggressive ladies at brunch. Video will be available on our patreon soon. Support us on Patreon https://www.patreon.com/TheModernWaiterSee Privacy Policy

Mar 11, 2022 • 19:30

Level Up

Level Up

Level Up, The first show on our Atlanta road trip. John D long time service industry veteran shares his path and philosophy on leveling up in the biz. He shares his serving style, standards and later on in the show we play a game of would you rather…Guest: John D https://www.instagram.com/demeglio11/Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info https://www.themodernwaiter.com/Support us on Patreon https://www.patreon.com/TheModernWait

Mar 9, 2022 • 51:31

Restaurant Technology

Restaurant Technology

Restaurant owner Meir joins the show. This week’s restaurant podcast finds us reminiscing about old restaurant technology. Later in the show Meir shares his passion for the restaurant business while pondering why so many want the dream of owning a restaurant despite all the pitfalls.Guest: Meir https://www.instagram.com/restaurant.dreaming/Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://ope

Mar 1, 2022 • 43:13

Restaurant Movie Pt. 7: Good Burger

Restaurant Movie Pt. 7: Good Burger

This week’s restaurant podcast continues our restaurant movie series. 1997’s Good Burger, a comedy set around fast food and rich with burgeoning stars. We run through a full breakdown of the movie then rate the movie as a restaurant movie at the end of the show.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://w

Feb 23, 2022 • 45:51

Leaving the Restaurant Industry

Leaving the Restaurant Industry

Friend of the show Raw Chef Carla shares her experience Leaving the Restaurant Industry. What does she miss about serving? Later in the show we play a game. Guest: https://www.instagram.com/rawchefcarla/Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info ht

Feb 15, 2022 • 48:07

Crossing the Line

Crossing the Line

Crossing the line is the topic of this week’s restaurant podcast. Joining us is known button pusher and friend of the show Omar Eraso. We laugh to Omar’s work place drama with a habitual line stepper. He also tells a story of him having quit after his boss crossing the line. Find out what things have pushed our buttons by guests and co-workers.Guest: Omar ErasoLike this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podc

Feb 9, 2022 • 51:01

Restaurant Shoes

Restaurant Shoes

Shoes are the most important yet most overlooked part of the restaurant uniform. Kitchen, servers, and bar staff all have their preferences. So many styles all centered around comfort and keeping you same. Shoe technology has come a long way over the years. Some do some don’t. In this week’s restaurant podcast we discuss our experiences and some fails.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445

Feb 1, 2022 • 37:19

Training a Restaurant Server

Training a Restaurant Server

Training a restaurant server can be frequent, it can be a hassle, in can be rewarding. Getting a new person to assimilate into the system became all of those in the past. My experiences training runs deep and it depleted my patience for the task. This episode looks back at the fun aspects of training. Making light of one of the more critical systems in the restaurant business is what we do. We take an unusual look at training a restaurant server.Like this episod

Jan 25, 2022 • 35:40

Shift Drinks Bonus Episode Rude and Angry Guests

Shift Drinks Bonus Episode Rude and Angry Guests

Shift Drinks finds us at Anthony's once again. I got yelled at by a guest while Danny's regular is drunk and rude to fellow patrons.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 21, 2022 • 20:26

Moose of Wall Street

Moose of Wall Street

We have never had a moose on the show before and this one happens to be wild. Busser, Investor, and entrepreneur, moose comes in and destroys the show. Blake, shares his experiences in the restaurant business and drops a bomb of a walk in cooler story.Guest: Blake @therealmooseofwallstLike this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow u

Jan 18, 2022 • 43:35

Shift Drinks Bonus Episode Dry January

Shift Drinks Bonus Episode Dry January

Shift drinks with no Alcohol, Danny and I struggle at the start of Dry January. Danny had a smooth shift while I dealt with rude guests.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 14, 2022 • 15:05

Upselling Pt. 2

Upselling Pt. 2

This week’s restaurant podcast finds us revisiting the important subject of upselling. Back in episode 25 of the first season we introduced our thoughts on upselling. This episode will help you identify the opportunities and expand on the techniques right for the upsell.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 12, 2022 • 38:58

Resolutions

Resolutions

The new year brings an opportunity for self improvement. On this week’s restaurant podcast we discuss resolutions. Danny and I discuss the most popular resolutions and how they relate to us and the restaurant industry.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/.&nb

Jan 4, 2022 • 39:39

Buffets

Buffets

Buffets. Guests tend to do too much and ruin their experience of the buffet. How to navigate and have a successful experience? There are definitely some best practices in this area. In this week’s restaurant podcast Danny and I give you the down low on the all you can eats.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us

Dec 28, 2021 • 40:37

Get Out!

Get Out!

How do you get lingering guests to Get Out? In this week’s restaurant podcast Danny and I talk about our ways of getting guests to leave at shift change and at the end of the night. Yes you have to read the room. Yes you have to be practical. There are best practices to be followed when all you want to say is Get Out!Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com

Dec 21, 2021 • 43:27

Airport Service

Airport Service

This week’s restaurant podcast takes us to the airport. It is time we learned the inside scoop about working at airport restaurants. Tony Orlando (T.O.) gives us a look behind the curtain. Great fun as we hear his stories. Great sadness as I share my pain. Guest: Tony OrlandoLike this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Fol

Dec 14, 2021 • 46:38

Hosts Pt. 2

Hosts Pt. 2

This week’s restaurant podcast takes a closer look at the front of the front of the house. Hosts. The very first voice you hear on the phone. The very first person you see walking in the door. Kaela shares her experiences, her advice and a few pet peeves.Guest: Kaela Fernandez https://www.instagram.com/kaelaa0/Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2

Dec 7, 2021 • 31:32

3rd Anniversary Q & A

3rd Anniversary Q & A

This episode marks three years of podcasting. We take our talents to Anthony’s Clam House & Grill to record our big day on location. We are joined by friend of the show Jason Raymond of Seed Kitchen, Stem Wine Bar, and Drift Oyster Bar to help us celebrate. We all take turns answering questions sent in from our listeners. Some answers will surprise you. Thank you to our listeners for supporting us and we look forward to serving you in the future.Guest: Jason

Nov 30, 2021 • 46:37

Restaurant Movie Pt. 6: Dinner Rush

Restaurant Movie Pt. 6: Dinner Rush

This week’s podcast finds us continuing our series on restaurant movies. 2000 Dinner Rush. Well worth the watch before listening to this episode. Thanks to Brendan O’Brien for the movie selection.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info http

Nov 23, 2021 • 40:40

Shift Drinks Bonus Episode with Ashley and Froggie aka Chris G.

Shift Drinks Bonus Episode with Ashley and Froggie aka Chris G.

This episode of shift drinks finds us at Yot Bar and Kitchen in Ft. Lauderdale Marina. With luxury yachts as our backdrop Ashley joins us after wiping away memories of her shit show. And Chris G. can hardly contain himself after what he describes as his top 5 worst shift.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 19, 2021 • 19:40

2nd Annual Holiday Food Draft

2nd Annual Holiday Food Draft

Imagine you are at your family’s holiday party. Lots of choices to be made. What food would you choose to build your plate? This week’s restaurant podcast is our 2nd Annual Holiday Food Draft. Lover of food, drink and fantasy sports John Cagney joins us in this years food draft.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follo

Nov 16, 2021 • 49:27

Let's Get Personal

Let's Get Personal

In this week’s restaurant podcast “Let’s Get Personal”. Danny and I reveal more about our personal lives by playing a modified version of The Newlywed Game. Some answers may surprise you…Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info https://www.themod

Nov 9, 2021 • 57:56

The Tables Are Turned

The Tables Are Turned

In this week’s restaurant podcast The Tables Are Turned. Our guest Ron stops by to give us some insight from the guest’s perspective. The service industry principles, the industry workers, have the lions share of opinions on this podcast. What does the experience look like from the other side of the table?Guest: Ron (Burgundy)Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify

Nov 2, 2021 • 49:27

Shift Drinks Bonus Episode with Glue Guy (Ralph) and Smooth Guy (Roy)

Shift Drinks Bonus Episode with Glue Guy (Ralph) and Smooth Guy (Roy)

Shift drinks directly after our Vegas trip, I attempted to dry out and work my Sunday night shift. I failed at both. We are joined by Ralph (Glue Guy) and Roy (Smooth Guy). We change locations and record from Oceans 101 in Lauderdale by the Sea. They talk about what and who irks them at work... See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 29, 2021 • 21:18

Steps of Service and Beyond with Jay Salonga

Steps of Service and Beyond with Jay Salonga

Steps of Service and Beyond with Jay Salonga. The traveling podcast takes us to Las Vegas where friend of the show @dj_jaynoble describes how he got his start moving to Vegas and also leveling up on restaurant jobs. We have a round table discussion on the skills outside of the basic steps of service that is required in a higher end restaurant. Jay also tells us about what it is like working in a unique industry town like Las Vegas.Guest: Jay Salonga https://www.instagram.

Oct 26, 2021 • 51:07

Shift Drinks Bonus Episode in Vegas With Ryan

Shift Drinks Bonus Episode in Vegas With Ryan

Danny and I landed in Vegas Friday night. Coming in hot we meet Ryan in the lobby of our hotel and fire off an episode of shift drinks straight away.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 22, 2021 • 20:50

Beat the Grind

Beat the Grind

In this week’s restaurant podcast we teach you how to beat the grind. The repetitious nature of executing a job can be a drag. The constant reciting of specials and answering the same questions day in and day out can wear you down if you let it. Time to shake things up and beat the grind.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85.

Oct 19, 2021 • 39:12

Drama in the Restaurant

Drama in the Restaurant

In this week’s restaurant podcast Danny and I discuss the 3 reasons why there is Drama in the Restaurant.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info https://www.themodernwaiter.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice

Oct 13, 2021 • 46:43

Shift Drinks bonus episode with Webb and Omar

Shift Drinks bonus episode with Webb and Omar

This episode of shift drinks finds us at Anthony's once again where Webb and Omar stop by to talk about their shift. Danny and I have a connection through a mutual guest. The show gets interrupted and we dish about a guest with a macaw.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 8, 2021 • 21:32

Lies Servers Tell

Lies Servers Tell

In this week’s restaurant podcast we expose the lies that servers tell. Telling lies in just another trick we have in our bag. Servers may lie to guests, they may lie to the chef, and they may lie to their managers. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/.

Oct 5, 2021 • 46:29

Weather

Weather

Weather can have an impact on the restaurant. What do you do when the snow storm comes or when the hurricane arrives? In this week’s restaurant podcast we will navigate the weather and later in the show we give advice on hurricane parties. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/

Sep 28, 2021 • 45:33

Gay in the Restaurant

Gay in the Restaurant

In this week’s restaurant podcast Raymond Bosch is Gay in the Restaurant. Human topics demand insight. Thank you Raymond for giving us a glance into how you navigate your work life and giving us your perspective on handling ignorance. Restaurant work puts us in front of many different opinions both from guests and coworkers. There are some fun moments and some uncomfortable moments all deserve a listen. Like this episode? Subscribe to our podcast on https:

Sep 21, 2021 • 43:46

Football

Football

In this week’s restaurant podcast we discuss the impact football has on restaurants. It is a boon to some in the industry however game time can leave some restaurants a ghost town.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info https://www.themodernwaiter.co

Sep 14, 2021 • 33:38

Service Industry Abroad Pt. 2

Service Industry Abroad Pt. 2

This week’s restaurant podcast follows up on episode number 5, Service Industry Abroad. Once again Danny returns from Europe, Spain this time, and he shares his experience while visiting different restaurants. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More

Sep 7, 2021 • 37:30

Shift Drinks Bonus Podcast with Rachel

Shift Drinks Bonus Podcast with Rachel

Bonus Podcast: Danny and I roll through the Parrot Lounge on Ft. Lauderdale Beach. Rachel, our bartender joins us at the end of her shift. We learn about the her two work husbands and the Parrot Way.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 3, 2021 • 21:56

Teamwork

Teamwork

In this week’s restaurant podcast, "Teamwork Makes the Dream Work". There are opposing views about what teamwork is and how it is executed. Everyone does everything vs everyone do their part. There are merits to both however we land on one side. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.i

Aug 31, 2021 • 49:51

Shift Drinks Bonus Episode w/ Ashton

Shift Drinks Bonus Episode w/ Ashton

Bonus Podcast: Ashton joins Danny and me as we unwind post shift. She gives us a peek at being the lone bartender at brunch. Danny floats back down to earth fresh off a two week vacation in Spain. Anthony’s Clam House is nice enough to be our backdrop once again. One of our favorites.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 27, 2021 • 15:58

Saying No Pt. 2

Saying No Pt. 2

Saying no in the service industry can be tricky. This restaurant podcast episode will give you 14 ways to say no without saying no. In this follow up episode we get into the meat of how to navigate over the top requests and come out with the win.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com

Aug 24, 2021 • 39:27

Shift Drinks Bonus Episode

Shift Drinks Bonus Episode

Bonus Podcast Danny and I Cap off the week of working in the restaurant with some Shift Drinks. We roll up to the Parrot Lounge on Ft. Lauderdale Beach. I reveal my strange drink combination that is actually delicious. Don't judge me. Fresh off of Sunday Brunch I talk about some changes that were made. Danny talks about negotiating side work for his closing lunch shift.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-

Aug 20, 2021 • 16:53

The Customer is Always Right

The Customer is Always Right

The customer is always right. What??? We will see about that. Jon Cercone and Gabrielle Pottier join us from Tavern on the Square in Quebec and they let they tell us how they deal with that concept. The customer is certainly important but the customer is always right seems more like the tail wagging the dog. If restaurants take on the character of their operators, I may need a work visa and an application. We also get a lesson in French pronunciation.Guest:

Aug 17, 2021 • 37:43

Strip Clubs

Strip Clubs

This week’s restaurant podcast takes a look at strip clubs. When we think of bars and restaurants we never mention strip clubs. There are over 3752 strip clubs in America most serving alcohol and many serving food. Let us take a light hearted look into the full service industry.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us

Aug 10, 2021 • 46:03

Shift Drinks Bonus Episode w/ Omar

Shift Drinks Bonus Episode w/ Omar

Bonus Episode: This episode of shift drinks finds us at the turning point of brunch. Things are looking promising. Friend of the show Omar joins us and airs his gripes he has with a coworker. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 6, 2021 • 20:34

Pooling Tips

Pooling Tips

Let us discuss the Tip Pool with friend of the show Linsey Onken. This week’s restaurant podcast is a fun round table discussion where we look at the pros and cons of pooling tips. Does it work or are we carrying the lazy? Guest: Linsey Onken @linseyjoyonkenthefirstLike this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram

Aug 3, 2021 • 46:32

Shift Drinks Bonus Episode w/ Chris G

Shift Drinks Bonus Episode w/ Chris G

Shift drinks continues on Ft. Lauderdale Beach at the Parrot Lounge with Chris G. right off his breakfast shift at a popular beach restaurant. We unwind with a couple of drinks on a summer Sunday.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 30, 2021 • 18:55

Drugs

Drugs

This week’s restaurant podcast explores the stigma of drugs in the industry. There are many contributing factors to why the industry has the association of drugs and alcohol. Some of it is earned and some not warranted. We laugh at the hypocrisy of the whole thing. We had a good time laughing at what we find under the magnifying glass. Danny and I make some admissions on the subject just keeping it honest.Like this episode? Subscribe to our podcast on https://po

Jul 27, 2021 • 51:40

Shift Drinks Bonus Episode w/ Jimmy  G

Shift Drinks Bonus Episode w/ Jimmy G

Brunch is starting to point in the right direction. We return to Anthony's Clam Bar to record. Oh wait, it is July 4th and we cant get a table to set up. No problem. We record right at the bar rail. Nothing stops the show. Jimmy G (@rebelinthenight) joins us to weigh in. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 23, 2021 • 19:47

Anatomy of a S#*t Show

Anatomy of a S#*t Show

In a climate of restaurants being short staffed, mix in a set of uncommon circumstances, we identify the anatomy of a s#*t show. Sometimes things go sideways on a shift making it a “Terrible, Horrible, No Good, Very Bad Day”. Maybe it happens often at some places. Still hot after the worst brunch ever, we invite Omar back to the show to discuss ways in which we can survive a S#*t Show. Excuse the language but things get hot.Guest: Omar ErasoLike this episode? Subscri

Jul 20, 2021 • 1:04:14

Shift Drinks Bonus Episode

Shift Drinks Bonus Episode

In the 1st episode of shift drinks Marlon is defeated by the worst brunch EVERSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 16, 2021 • 17:54

How to Pay the Check

How to Pay the Check

This weeks restaurant podcast episode discusses how to pay the check. From discrete payments to fighting fair when multiple people wish to pay. It may seem simple, however as with many things there is nuance.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More In

Jul 13, 2021 • 37:04

Cell Phones

Cell Phones

Cell phone use in society is wide spread. By extension their use in the restaurant by guests and employees is pervasive. Do servers want to approach a guest while on their phone? Do guests want to see employees on their phone? These are some of the issues that that we discuss in this week’s restaurant podcast on cell phones.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spot

Jul 6, 2021 • 38:06

Mispronunciations

Mispronunciations

Mispronunciations are very pervasive in the restaurant. Many names of ingredients have foreign language origins which raises the bar further when it comes to knowing how things are pronounces. How so we handle ordering that menu item when a name is botched? We handle it by not handling it. However we can certainly have fun with it. We have all had the challenge but it is not that serious. Like this episode? Subscribe to our podcast on https://podcast

Jun 29, 2021 • 30:29

Know What Grinds My Gears?

Know What Grinds My Gears?

This week’s restaurant podcast finds us in a place where we air our “mild” annoyances with some of the working parts of the business. Of course we like to offer solutions to every problem. Does that ratio really exist? Danny and I take issue with guests as well as coworkers. I admit some things just need an attitude adjustment. For now you are gonna hear what grinds my gears.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the

Jun 22, 2021 • 39:23

Help Wanted Pt. 2

Help Wanted Pt. 2

Help Wanted Pt. 2: A continuation of last week’s restaurant podcast. Jason Raymond of Seed Kitchen, Stem Wine Bar and Drift Oyster Bar in Atlanta has a bone to pick with us right at the top of the show. We do not see eye to eye on going to restaurants on busy holidays and we have “healthy conflict” on the topic. Fresh from the trauma of Mother’s day and the anticipation of Father’s Day which are the final markers of the big restaurant days till later in the year.&nbs

Jun 15, 2021 • 39:16

Help Wanted

Help Wanted

Help Wanted. While the majority of owners sweep the lack of employees under the rug of unemployment benefits and stimulus checks, we know it is not that simple. Specifically restaurant employees struggle with finding what is best for them. We lift the rug of lazy oversimplification and start the conversation attempting to answer why is there a dearth of applicants for restaurant job openings. Joining us in this week’s restaurant podcast is Jason Raymond of Seed

Jun 8, 2021 • 53:11

Eating Utensils Pt. 2: Design & Use

Eating Utensils Pt. 2: Design & Use

This week’s restaurant podcast we close out our look into eating utensils with part 2. So many designs for specific uses it is worth exploring the design of some of the most common and interesting utensils. What are their proper uses. Would you believe there is an ice cream fork? Or a spoon with a serrated edge? Here is an example of an ice cream fork. https://amzn.to/3c8LDp2 I have included some pictures of interesting utensils on the website https://www.

Jun 1, 2021 • 40:35

The History of Eating Utensils

The History of Eating Utensils

This week’s restaurant podcast we review the history of eating utensils. From sticks and stones to silver and gold, eating utensils have had specialized purpose. Born from necessity and advanced by materials they have an interesting journey to become the silverware we take for granted.More Info https://www.themodernwaiter.com/Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. We are very proud to be a part of the One Star Podcast Network. The o

May 25, 2021 • 30:49

Restaurant Movies: Pt. 5 Big Night

Restaurant Movies: Pt. 5 Big Night

Part 5 in the restaurant movie series we explore Big Night (1996). Loaded with talented stars this movie escaped my original watchlist for the series. Thank you to listener Brendan O’Brien for the suggestion. Set in the 50’s two brothers struggle to engineer a turn around for their failing restaurant. The big night, the movie’s name sake, is their last effort to put on an evening of incredible food. Great watch as confirmed by an IMDB rating of 7.3.Like this epi

May 18, 2021 • 45:33

Candy Rush

Candy Rush

This weeks restaurant podcast is all about the candy. We enlisted the help of the ladies from the Sidework Podcast, Brooke Van Poppelen and Andrea Wallace. We collaborated on a list of over 80 popular candies. The lobbying was fierce, but we whittled down the choices to our top 8 candies. Truly big fun we rank the big 4 candy holidays (8:07). We get into the candy draft (19:20). Who has the best candy bag 1:04:16 This show reveals that our favorite candy snacks

May 12, 2021 • 1:14:38

Mother's Day

Mother's Day

Mother’s Day is the busiest restaurant day of the year. Most in the industry believe it is a day to be survived. This holiday holds a mixed bag for everyone in the service industry, large parties, kids, slammed all day, and everything in between. On this restaurant podcast episode we share some of our Mother’s Day experiences and share our tips on how to thrive on this day.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-wait

May 4, 2021 • 33:45

Waiting on Service Industry People

Waiting on Service Industry People

Waiting on a table of service industry people is an interesting experience. Whether you are a bartender or a server you have to be prepared for shenanigans or a super easy time. From ultra politeness to ultra demanding, we turn into different animals when we sit at a table all together and receive service.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4ra

Apr 27, 2021 • 35:04

Hospitality North of the Border With Matt Glover

Hospitality North of the Border With Matt Glover

Ever wonder if there are fundamental differences in the hospitality industry between the U.S. and Canada? Friend of the show Matt Glover gives us a bit of insight from his perspective. From the western province of Alberta, this week’s restaurant podcast gets the low down on minimum wage for restaurant employees, rules of engagement for alcohol sales and even tips. Matt provides some answers to questions I have had for a long time. What is it like in the restaurant an

Apr 20, 2021 • 38:41

Industry Profile: With Scott Lustig

Industry Profile: With Scott Lustig

Industry Profile: With Scott Lustig. As promised we will showcase servers, bartenders, chefs, and other restaurant industry professionals in season 3. This episode Scott shares his passion for the industry as a chef, owner, and server. Thank you Scott for being candid about your highlights and challenging times. We are very proud to be a part of the One Star Podcast Network. The one stop shop for restaurant and food podcasts. Featuring Side Work Podcast, C

Apr 13, 2021 • 50:15

Kids

Kids

Kids in the restaurant. How do you navigate kids at the table? How do you deal with poor behavior? How do you make them feel empowered and facilitate their experience in the restaurant? We explore the ways that you can survive and thrive during their visit. We are very proud to be a part of the One Star Network. The one stop shop for restaurant and food podcasts. Featuring Side Work Podcast, Copper and Heat, In Yo Mouth, The Macaroni Zone, Confessions

Apr 6, 2021 • 40:22

Paying Your Dues

Paying Your Dues

Surprise! Danny leads the show in this week’s restaurant podcast: Paying Your Dues. Feeling a bit entitled, Danny describes how we arrived to this stage in our serving career and what colors our perspective on the industry. Later in the show we admit how personal serving and podcasting is to us both. We are very proud to be a part of the One Star Network. The one stop shop for restaurant and food podcasts. Featuring Side Work Podcast, Copper and Heat, In Yo

Mar 30, 2021 • 34:58

Brandon Tendler

Brandon Tendler

This week’s restaurant podcast features Brandon Tendler, a product developer with a passion for restaurants. Brandon shares his expectations on restaurant systems and execution. We also discuss the feature he wrote on Ghost Kitchens linked below.Guest: Brandon TendlerAuthor Subject Ghost Kitchens: http://www.atthemargins.com/2019/08/15/i-aint-afraid-of-no-ghost/Linkedin: https://www.linkedin.com/in/btendler/We are very proud to be a part of the One Star Network. The

Mar 23, 2021 • 36:58

Working Doubles

Working Doubles

Working a Double. Everyone has worked a double shift at some point. The restaurant double seems to be particularly taxing. Danny and I discuss what it takes to survive working a double in the restaurant. We are very proud to be a part of the One Star Network. The one stop shop for restaurant and food podcasts. Featuring Side Work Podcast, Copper and Heat, In Yo Mouth, The Macaroni Zone, Confessions of a Server and yours truly. Like this episode? Subs

Mar 16, 2021 • 25:45

Server Secrets

Server Secrets

In this restaurant podcast we list the top ten things that servers may not want you to know. For me there are things that I just do not want to admit. We are very proud to be a part of the One Star Network. The one stop shop for restaurant and food podcasts. Featuring Side Work Podcast, Copper and Heat, In Yo Mouth, The Macaroni Zone, Confessions of a Server and yours truly. Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-pod

Mar 9, 2021 • 40:15

Needy Guests

Needy Guests

“Needy people want attention and they are going to get it.” How can we do our jobs efficiently while dealing with needy guests. Danny and I have fun in this week’s restaurant podcast sifting through the techniques we use in this situation.We are very proud to be a part of the One Star Network. The one stop shop for restaurant and food podcasts. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201

Mar 2, 2021 • 32:16

How to Deal With Difficult Managers

How to Deal With Difficult Managers

This week’s restaurant podcast: How to Deal With Difficult Managers.  Welcome Omar Eraso back in studio who has experience as a server but mostly a manager.  This fun round table helps me reveal a number of things you can do to navigate working with a difficult boss. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85.  Follow us on Instagram https://www.instagram.co

Feb 23, 2021 • 1:01:04

How to Deal With Difficult Managers

How to Deal With Difficult Managers

This week’s restaurant podcast: How to Deal With Difficult Managers. Welcome Omar Eraso back in studio who has experience as a server but mostly a manager. This fun round table helps me reveal a number of things you can do to navigate working with a difficult boss.Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85. Follow us on Instagram https:

Feb 23, 2021 • 1:01:04

Virtual Kitchens

Virtual Kitchens

This week’s restaurant podcast: Virtual Kitchens.  The number of virtual kitchens are growing in the U.S. as many restaurants find respite in the food delivery space.  It is no secret that restaurants have faced challenging times with limitations on indoor dining cut to zero in some parts of the U.S.  The virtual Kitchen has been thriving in countries like China and India and are much larger markets than other countries.  Will the United States shift? Like this episode? Follow us on In

Feb 16, 2021 • 28:02

You Are How You Eat

You Are How You Eat

This week’s restaurant podcast we gain insights into what our food choices say about our personalities.  You are how you eat.  Are you a picky eater?  A fast eater?  Do you like bitter or sweet foods? How you eat and what you eat says a lot about you. Take the Food Personality Test.  https://www.playbuzz.com/myrecipes10/can-we-guess-your-personality-based-on-the-food-you-eat Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id

Feb 9, 2021 • 31:25

The Big Game

The Big Game

What are you doing for The Big Game?  Danny and I ponder what possibilities bars or restaurants have during the Super Bowl.  It is a shame another landmark passes by the restaurant industry.  Later in the show we rank the top ten Super Bowl party foods. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info https://www.themodernwaiter.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell

Feb 2, 2021 • 38:32

How to Memorize Your Orders

How to Memorize Your Orders

This week’s restaurant podcast we present a few ways you can memorize your orders.  Having a good memory may not come naturally.  In such cases it is important to improve your memory through practice of simple techniques that can help you become more efficient at work and in life. Like this episode? Subscribe to our podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85.  Follow us on Instagram htt

Jan 27, 2021 • 36:08

Level Up Your Service

Level Up Your Service

We level up our service in this week’s restaurant podcast.  I share my weak points as a server and identify some aspects that I can add to my arsenal.  Later in the show we go through some proven ways servers get those extras. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 19, 2021 • 44:10

Restaurant Movies: Pt. 4: Chef

Restaurant Movies: Pt. 4: Chef

In Restaurant Movies: Pt. 4 we review 2014 Chef.  Jon Favreau as Chef Carl Casper deals with professional and personal life both of which have ups and downs. Like this episode?   Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 12, 2021 • 55:04

Are You Done With the Restaurant Biz?

Are You Done With the Restaurant Biz?

“Are You Done With Me?” The restaurant business that is… In this week’s restaurant podcast, we recognize that many service industry workers have felt the squeeze of the pandemic.  Many opportunities have vanished and they have been forced to make a change.  Recorded on New Years Eve, it is the perfect time to look forward to what we can do to make a change? Later in the show I will share with you some ideas you may try to make some money. Like this episode? Subscribe to our podcast.  Fo

Jan 5, 2021 • 39:15

Holiday Blues

Holiday Blues

In this week’s restaurant podcast, I have the holiday blues.  Producer Danny and I explore my feelings about working Christmas Eve and a double on Christmas.  How can we balance work and family during the holidays.  We get into 4 simple tips to help ease the Holiday Blues. Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast/. More Info https://www.themodernwaiter.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.co

Dec 29, 2020 • 26:18

Dating in The Restaurant Pt. 2

Dating in The Restaurant Pt. 2

Dating in the restaurant part two has friend of the show and bartender Stephanie Dotinga dropping in the studio for another round table discussion. Night Owls and Day Walkers continues with her input in this week’s restaurant podcast.  Like this episode? Subscribe to your podcast on https://podcasts.apple.com/us/podcast/the-modern-waiter-podcast/id1445457201 and https://open.spotify.com/show/2WwXTEggjmNDh4rafHtO85.  Follow us on Instagram https://www.instagram.com/themodernwaiterpodcast

Dec 22, 2020 • 55:25

Dating in The Restaurant

Dating in The Restaurant

Night Owls and Day Walkers: Dating in the restaurant is the focus of this week’s podcast.  Relationships are a challenge in itself and we discuss the unique quirks the restaurant industry presents.  Night owls vs Day walkers.  Full disclosure we had trouble with this episode.  We recorded this podcast over a year ago and it sat on the shelf waiting for us to record a part two.  This topic deserves a balanced view point beyond that of the hosts. Like this episode? Subscribe to your podca

Dec 15, 2020 • 35:29

Holiday Food Draft

Holiday Food Draft

Whether it is Thanksgiving or Christmas there is always a large food spread.  We are putting the best possible dinner plate together by choosing items from our compiled list of favorite holiday foods.  Mateo Rodriguez is in studio participate in our Holiday Food Draft.  Who will end up with the best plate?   The Categories: Sides, Main, Sauces, Desert and Drinks   You can play along as we take turns tick our favorites off the list.  Download your Holiday Food Draft Kit here… https://www

Dec 8, 2020 • 57:50

The Art of Getting Cut

The Art of Getting Cut

There is an art to getting cut.  In the restaurant business getting cut never seems straight forward.  There are several reasons why cuts may be made and some people are better at getting cut than others.  What skills can you learn and use to your advantage when you need it? See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 1, 2020 • 41:21

Specials

Specials

There are several reasons why menu specials exist.  In this week’s restaurant podcast, we dive into all the aspects of the specials.  From selling to tasting we share our tips and tricks to up your special game. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 24, 2020 • 31:03

Drew Talbert

Drew Talbert

Welcome Drew Talbert to this week’s restaurant podcast. Actor, writer and a man of many faces, Drew shares his behind the scenes and the inspiration he draws from in making his spot on restaurant skits. Join us as we learn some of  his for thriving and surviving the business. “I mentally picture the guest… like they are guests in my home” Guest: Drew Talbert https://www.instagram.com/drewtalbert/ YouTube https://www.youtube.com/c/drewtalbert Facebook https://www.facebook.com/drewtalbert

Nov 17, 2020 • 52:09

Shop Talk : Jason Raymond Pt. 2

Shop Talk : Jason Raymond Pt. 2

We conclude our interview with our guest Jason Raymond. Shop talk continues as we chip away at concepts like eliminating  tipping, dealing with difficult situations at a table, how to excel at service and adapting during COVID-19. Guest: Jason Raymond https://www.instagram.com/jraymondseedstem/ Business Relations : https://www.instagram.com/eatatseed/ https://www.instagram.com/stemwinebar/ https://www.instagram.com/driftoysterbar/ See Privacy Policy at https://art19.com/privacy and Ca

Nov 10, 2020 • 1:12:07

Shop Talk : Jason Raymond

Shop Talk : Jason Raymond

Welcome to Shop Talk with our guest Jason Raymond. We learn something and laugh at something is this week’s restaurant podcast.  Managing Partner at Seed Kitchen & Bar in Atlanta GA, Director of Operations at both Drift Fish House & Oyster Bar and Stem Wine Bar we explore best hiring practices, cultivating a cohesive staff and throw in some wine lessons. Truly a fun interview well worth the listen. Guest: Jason Raymond https://www.instagram.com/jraymondseedstem/ Business Relations : htt

Nov 3, 2020 • 1:00:36

Shift Drinks

Shift Drinks

After a challenging shift at the restaurant, there is nothing better than unwinding and chopping it up with your coworkers over a few shift drinks. In this week's restaurant podcast, we welcome Omar Eraso and  we talk about the events of our weekend like we would post shift. Join us for a couple of shift drinks and listen in while we dish it out. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 27, 2020 • 1:01:11

The State of The Industry

The State of The Industry

Let’s take a quick look at where we are in the restaurant industry.  As restaurants survive or die amid crushing COVID restrictions, how have we faired?.  It can be challenging to answer this query since every state and county seem to have different solutions.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 20, 2020 • 27:11

Vacation

Vacation

My vacation to San Diego was filled with many pop-ins to several bars and restaurants. COVID restrictions aside, this week's restaurant podcast, has Danny floored by some of my experiences in the restaurant industry. Some good my caveat is that as a “tourist” I am not in the know for what the city has to offer however my experiences are valid just the same.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 13, 2020 • 53:51

100th Episode

100th Episode

It is the 100th podcast episode.  In this weeks restaurant podcast, we try to hide our excitement and lament on our love for podcasting. I acknowledge some other podcasts that I like in our restaurant podcast niche (7:20). Danny and I get personal and reflect on our dynamic as friends and as teammates in the podcast (10:55). Laughs abound as we listen to voicemails left for us in tribute to the 100th show. (17:35).  We get crazy questions and heart felt congratulations. See Privacy Pol

Oct 6, 2020 • 49:19

Restaurant Movies: Pt. 3. Waiting

Restaurant Movies: Pt. 3. Waiting

In this week’s restaurant podcast we continue our restaurant movie series with the 2005 classic, Waiting. This is our third movie and perhaps the most well known. Waiting blends restaurant work life with the characters' lives outside of work. Very funny. Let’s explore these colorful industry characters together.   See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 30, 2020 • 52:30

Oldest Restaurants In America

Oldest Restaurants In America

This restaurant podcast episode explores some of the oldest restaurants in America.  We outline some truly interesting and historic eating destinations in the country.  Definitely bucket list worthy.  It is amazing to know that some restaurants have survived hundreds of years.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 23, 2020 • 38:48

Top 10 Things Guests Do That Tick Off Your Server

Top 10 Things Guests Do That Tick Off Your Server

Top 10 things guests do that tick off your server. In the restaurant the challenges seem to fly in from every direction. Eventually they come in similar forms but just because they are familiar doesn’t relieve the fact that we get ticked off at these 10 things. (And more)… See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 15, 2020 • 30:51

Breakfast

Breakfast

In this restaurant industry podcast we explore the alternate universe of breakfast. It can be as foreign to us as the dark side of the moon for those of us who work night shift. Danny’s favorite meal is breakfast and he happens to work a couple of breakfast shifts a week, not his favorite. Should a full service restaurant dive into the breakfast world. Do the margins justify the stretching of resources? We go through our favorite breakfast foods. (20:10) and finally we rank breakfast c

Sep 8, 2020 • 55:42

Crappy Day

Crappy Day

In this week’s restaurant podcast, It’s just one of those days. Just a crappy day  One of those terrible, horrible, no good, very bad days. This show also follows in true fashion, awkward, discombobulated and I try to keep it together. Danny throws a grenade in the show with a couple winding stories describing some of his frustrating work events. I hold in my frustrations and soldier on to complete the show. Listen in as I try to land this one safely to without being a jerk to my good f

Sep 1, 2020 • 31:54

How to Order Like a Boss

How to Order Like a Boss

In this week’s restaurant podcast, we learn to order like a boss.  It seems like a simple concept that everyone instinctively knows how to do; place an order.  Not so fast.  How to order in a restaurant effectively, like most things, requires knowledge of the basics and attention to the natural flow of things.  What are they?  Let us find out. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 25, 2020 • 38:00

Applying For A Job

Applying For A Job

Applying for a new job is this week’s restaurant podcast focus. What are the small details that will help separate yourself from the pack and get you hired? Thanks to our listener Linsey Joy who inspired this episode. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 18, 2020 • 29:18

Restaurant Movies Pt. 2: The Slammin' Salmon

Restaurant Movies Pt. 2: The Slammin' Salmon

{2009} The Slammin' Salmon is the movie we are featuring in part two of our restaurant movie series.  Absolutely ridiculous and hilarious The Slammin’ Salmon hits more restaurant notes in this comedy than most.  We look past the outrageous and pick up on the many details that we deal with in the service industry. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 11, 2020 • 55:25

Separate Checks

Separate Checks

In this restaurant podcast episode; let’s talk separate checks. Most of the time it is unnecessary. If you must.  There are some guidelines. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 4, 2020 • 25:13

Fun With Co-Workers

Fun With Co-Workers

“Fun With Co-workers” podcast episode discusses classic pranks and hijinks which has become a classic right of passage to initiate or to break tension. Restaurant co-workers fall victim to many fun and seemingly mean spirited hazing. We do it for the laughs or secretly to see if someone would cry.  Most of all we do it because we care. Danny and I reminisce about some games we played in the restaurant when we worked together. One we are not proud of but we shared anyway. From contests t

Jul 28, 2020 • 25:11

Ice Cream

Ice Cream

Sparked by National Ice Cream Day, this restaurant podcast episode explores ice creams place in our home and our desert choices when we are out to eat.  What is your favorite flavor of ice cream.  Now that it is make into unimaginable flavors it is tough to agree on one.  What we do know is that vanilla is king. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 21, 2020 • 28:19

The Cash-Out

The Cash-Out

The cash-out report is not unique to the restaurant industry. The paid-in/paid out receipt is the last obstacle in a gauntlet of trials a server goes through before being allowed to leave the restaurant post shift.  This weeks restaurant podcast discusses the ubiquitous cash-out and what it means to the server. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 14, 2020 • 28:04

July 4th

July 4th

The best American holiday… July 4th is great for the beach, the lake, the park and for back yard cook outs. For the restaurants you are most likely super slow or closed.  Fireworks are a big attraction for most people.  Not so much for me.  We take a look at how we spend this special holiday and we speculate how things will go this year with social distancing. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 7, 2020 • 33:39

Back to Work Pt. 2.

Back to Work Pt. 2.

Back to work pt. 2. This week’s restaurant podcast episode takes a further look into the mechanics of working with social distancing and enhanced protective measures. I must admit I have found it a bit cumbersome. I am however happy to add another layer of purpose to my life. Let us see where it goes from here. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 30, 2020 • 45:05

Uniforms

Uniforms

Uniforms. Functional? On trend? In this week’s restaurant podcast we look back at the different uniforms we have had to wear or endure. Some fit the thread of our workplace and some were a mismatch.  Uniforms should be an aesthetic extension of the theme of the restaurant, all the while allow the staff to work optimally. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 23, 2020 • 45:00

Restaurant Movies: Pt. 1 Ratatouille

Restaurant Movies: Pt. 1 Ratatouille

A truly fun episode… In this week’s restaurant podcast we are going to the movies. This episode discusses the movie Ratatouille as it relates to real life restaurants. We draw parallels between the characters and their restaurant counterparts. A brilliant restaurant movie worth the rewatch. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 16, 2020 • 37:18

The Pivot

The Pivot

For some restaurants things may be business as usual; a few procedural quirks aside.  For others survival relies on the pivot.  How can we remain profitable without using the bar space? How can we lean into our strengths and ride the wave of change.  We hash out some ideas of how to monetize services previously untapped. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 9, 2020 • 29:41

Back to Work

Back to Work

In this week’s restaurant podcast we face the prospect of going back to work. For the select people plucked from unemployed nation going back to work raises more questions than there are answers. There are several misaligned interests. Are we safe? Are we underemployed? Will we survive? See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 2, 2020 • 28:14

Taking a Break

Taking a Break

Most of the world is in time out. You can call it quarantine, in this restaurant podcast we call it Taking it a Break. Danny and I recap our feelings from the beginning stages of shelter in place till now.  I draw a parallel between our collective range of feelings to the Five Stages of Grief. We also voice our frustration with unemployment.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 26, 2020 • 37:19

Brandon Bradley: Restauranteur and Author

Brandon Bradley: Restauranteur and Author

Author and Restauranteur Brandon Bradley joins the podcast. Starting out Brandon shares how he adapts to the new way of keeping safe while delivering service during the pandemic. We talk about some of his experiences in the restaurant industry and even gives us an unreal preview story from on of his Restaurant Diaries, which will become a series. His book A La Carte - The Restaurant Diaries are his stories told through proxy of a character named Carter. Restaurant Diaries shares the nam

May 19, 2020 • 26:55

Happy Birthday

Happy Birthday

The inspiration for this show was, drum roll please, my birthday. Full disclosure my birthday was two and a half months ago. This episode got bumped to do the Quarantine Life series. Restaurants handle birthdays differently. Are you expecting free stuff when you go out to dinner on or around your birthday? Do you have to round up the cavalry to sing? Later on in the show we debate what is the best birthday cake. See Privacy Policy at https://art19.com/privacy and California Privacy Not

May 12, 2020 • 31:46

Bonus Podcast: Friend of the Show Jerry Melgoza

Bonus Podcast: Friend of the Show Jerry Melgoza

Sharing is Caring. We reach out to our listeners in this week’s restaurant podcast. We are one community and friend of the show Jerry Melgoza shares a slice of his story pie.  From layoffs to home-schooling, Every state, every country is doing their own thing during the COVID-19 pandemic, so everyone has a story… See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 8, 2020 • 19:33

Quarantine Life pt 5. Drinks

Quarantine Life pt 5. Drinks

This weeks restaurant podcast closes out with the last of the Quarantine Life series. Drinks. There is a reason why liquor stores are considered essential business during COVID-19. We drink to entertain ourselves and pass the time. Yes we are at home but is it even fun? Danny describes how restaurant people drink. “We work nights so when we when we go meet friends at the bar that have been out already they’re in the game so we’re playing catch up. Just to get on their level. Catch up ca

May 5, 2020 • 30:21

Quarantine Life pt 4. Disaster Prepper

Quarantine Life pt 4. Disaster Prepper

This is truly a very informative episode. In this week’s restaurant podcast we get a lesson in disaster preparedness, Our quarantine life series continues with our guest Kurt Fanaro. We learn a ton about being prepared for any eventuality that you can plan for. In fact that is first in the four categories of preparedness that Kurt describes. Having a plan. One thing that the COVID-19 pandemic has taught many of us, is that we are ill prepared. Let us find out the other 3 categories that

Apr 28, 2020 • 53:30

Quarantine Life Pt 3. Fitness

Quarantine Life Pt 3. Fitness

This week’s restaurant podcast continues with part 3 of our quarantine life series.  Personal Trainer Jennifer Rosidor talks fitness.  She shares the impact social distancing has on her business as well as the importance of keeping fit during a health crisis.  “The amazing thing about fitness is that it is a goal that is attainable instantly.  If you wake up and you go walk or jog for thirty minutes, you have accomplished a goal.”Keeping fit, along with proper nutrition and rest are maj

Apr 21, 2020 • 35:55

Bonus Podcast: Managing partner Fred Graham

Bonus Podcast: Managing partner Fred Graham

Managing partner Fred Graham joins this weeks restaurant podcast.  He outlines some challenges he and other restaurants face remaining opened during the COVID-19 social distancing guidelines. “Trying to keep six feet apart is certainly very challenging on a cook line...  We’ve marked the floor so everyone has and area six feet apart from everyone else."  We are very appreciative of all the restaurants who are able to service guests and save jobs.  Staying healthy physically and financi

Apr 17, 2020 • 18:13

Quarantine Life Pt. 2 Food

Quarantine Life Pt. 2 Food

The Modern Waiter Podcast series Quarantine Life continues with Pt. 2, which focuses on food.  Author Jack Kohout (www.instagram.com/restaurantjunkie) joins the show.  How can we make food last longer?   Are you able to step outside your comfort zone and pick up that chocolate hummus?  We talk about experimenting with food combinations for the sake of hard to find ingredients.  “I am trying to shop economically, and there are only certain things I’m left with.  I am trying to see what I

Apr 14, 2020 • 52:47

Bonus Podcast: Private Chef Kevin Andraska

Bonus Podcast: Private Chef Kevin Andraska

The Modern Waiter Bonus Podcast.  Chef Kevin Andraska  (www.instagram.com/chefkev86/) joins us for our very first bonus podcast.  In the upcoming weeks we are checking in with our listeners for a candid chat.  If you would like us to check in with you and feature you in an upcoming bonus podcast episode, direct message me @themodernwaiterpodcast on Instagram or email me at themodernwaiter@gmail.com.  In this weeks restaurant podcast, surprise, surprise COVID-19 pandemic and its effect o

Apr 11, 2020 • 25:14

Quarantine Life pt 1. Adjusting

Quarantine Life pt 1. Adjusting

In this week's restaurant podcast episode we adjust to a new life.  The majority of restaurant workers are unemployed to abide by the social distancing mandates.  As we flatten our bank accounts, (ahem), as we flatten the curve we discuss how we are coping with the adjustments of quarantine life.  In part one of a what promises to be a five part series, I make some shocking admissions. The journey has just begun.  Strap in for the long haul into the unknown.See Privacy Policy at https:/

Apr 7, 2020 • 35:39

Spring Break

Spring Break

The Coronavirus pandemic hit right in the middle of spring break.  This weeks restaurant podcast we take a look at the history of spring break.  Producer Danny’s restaurant is right in the epicenter of it all.  Spring break then and now, Ft. Lauderdale FL is at the heart of it all.  Our show has a slightly different sound now that we have the social distancing mandate.  We are doing the show in separate locations.  This podcast episode was recorded on St. Patrick’s Day.  Normally a grea

Mar 31, 2020 • 30:49

Rona And The Restaurant

Rona And The Restaurant

In this week's episode we discuss the Rona And The Restaurant.  There is a bit of shifting of the finish line as far as how long social distancing will last due to the Coronavirus.  Danny and I start from the beginning and speak candidly about how this all got started.  There is a lot of information that we can consume on the subject, similar to food, some information is better than others.  Some are easier to chew than others.  It is our responsibility to take care of each other during

Mar 24, 2020 • 38:57

Details

Details

In this weeks restaurant podcast we look into the Details.  Niheem Marcomeni, a seasoned veteran in the industry, joins Producer Danny and me.  Banquets, management, high-end steak house and sommelier; we are pleased to get a glimpse into the philosophy of paying attention to the details of serving. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 18, 2020 • 1:01:28

Restaurant Nightmares

Restaurant Nightmares

This week’s restaurant podcast we explore those restaurant nightmares.  Workplace dreams seem particularly visceral for restaurants.  Whether you work in the kitchen and tickets are hitting the floor or servers getting more and more tables, these dreams occur even past your restaurant days. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 10, 2020 • 29:46

Restaurant Menu Best and Worst

Restaurant Menu Best and Worst

In this restaurant podcast we kick the outdated, ugly and unhealthy menu items to the curb.  We applaud the high margin, great presentation money makers.  The best and the worst of the menu takes a look at food categories and specific items that grab our attention based on performance and execution.  We simplify an otherwise complicated metric.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 3, 2020 • 49:28

F.A.Q.

F.A.Q.

This weeks restaurant podcast vents the FAQs we have gotten over the years.  Freaking Asinine Questions.  The head scratching WTFs of it all.  I get it.  Maybe you are hungry.  Maybe you’re drunk; or, or, or maybe you should have thought before you spoke.  Producer Danny and I share and laugh at some ridiculous FAQs. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 26, 2020 • 43:41

First Day

First Day

This weeks restaurant podcast turns the clock back to your first day on the restaurant job.  What do we remember about our first day.  Mine was over 24 years ago.  In my progression as a service professional, I look back with fond memories of what I did not know. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 18, 2020 • 40:14

Valentine's Day

Valentine's Day

Valentine’s Day is one of the busiest restaurant days on the calendar.  In this weeks restaurant podcast we explore the paradox of recognizing the potential to make money all the while knowing it is widely regarded as “amateur night”.  What can you expect from your dining experience on Valentine’s Day?  Give a listen while you brace yourself to work on this holiday. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my

Feb 12, 2020 • 32:31

You're Cut Off

You're Cut Off

Overserved is the theme of this weeks restaurant podcast.  We sell drinks to our guests but where do we draw the line.  When do we stop serving and cut someone off.  We discuss how to tell if someone has reached their drink limit.  We also share times when we were less than responsible with alcohol. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 5, 2020 • 52:14

Closing Shift

Closing Shift

Make sure you do your side work because it is my closing shift episode.  In this week's restaurant server podcast, we look at why closing shifts are a P.I.A.  Produce Danny of course, does not mind them.  I on the other hand...See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 28, 2020 • 28:06

Brunch

Brunch

Brunchtown can be a wonderful place.  Mimosas in the early afternoon, breakfast-lunch mash up.  It’s all deadly.  There are however some etiquette and practical guidelines to brunching successfully.  Don’t be that person.  In todays restaurant server podcast we look at the brunch buffet in particular. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 22, 2020 • 28:25

Generosity

Generosity

Special thanks to our listener Ava Jane.  Her email in response to one of our shows inspired me to do a podcast show on generosity.  Restaurant servers are are no strangers to generosity in the craziest ways.  We may not be able to predict where generosity comes from but it is always fun to guess. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 14, 2020 • 39:57

Large Parties

Large Parties

Talk about taking the good and the bad.  Large parties are boom or bust.  We navigate what those pitfalls are in this weeks restaurant podcast.  We also reminisce about the good and bad parties we had once upon a time. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 8, 2020 • 36:24

In The Kitchen with Mateo Rodrigues

In The Kitchen with Mateo Rodrigues

This week's episode “In The Kitchen”, is the first in a series we created for season two.  The series will feature interesting people in their element with the food driving the conversation and the kitchen the backdrop.  In The Kitchen features Mateo Rodrigues, part nut, part chef, all heart.  Mateo was kind enough to come in and cook for us and share his love for food.  His challenge was to work in a kitchen foreign to him while answering interview questions.  Our challenge was to get

Jan 2, 2020 • 42:32

Christmas

Christmas

I admit it.  I am a bit of a grinch.  That won't get in the way of today's Christmas episode of The Modern Waiter Podcast.  Producer Danny, as usual, brings some balance to the force.  Fun as always.  Unwrap with no effs given.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 24, 2019 • 42:57

The Schedule

The Schedule

The schedule is the life blood of a server's existence in the restaurant.  Schedule writers have their work cut out for them.  In this weeks podcast we discuss the trends all restaurant schedules seem to follow.  Some good, some need improvement.  There are often over 30 servers to fit into these daily slots.  Kudos to those that do it well. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 17, 2019 • 25:59

The Restaurant Dream

The Restaurant Dream

Why do so many people fall for the restaurant dream?  More and more restaurants are opening every year.  Many close their doors as well.  Menu, location, employees, overhead and navigating the competition: there is a lot to get right.  We paint with a broad stroke while discussing the many pitfalls of the restaurant dream. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 11, 2019 • 39:00

1 Year Anniversary Show

1 Year Anniversary Show

Woohoo! Producer Danny and I are celebrating our 52nd show, marking one year of podcasting.  We gleefully look back on our journey, sharing our mistakes and highlights we experienced along the way.  We are excited to bring you more guests and interesting content in the coming year.  Thank you for giving us a chance. Please share the podcast with anyone who may enjoy the show. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-n

Dec 4, 2019 • 44:20

Thanksgiving

Thanksgiving

Thanksgiving, is the topic of this podcast episode.  It is my favorite holiday.  We explore thanksgiving traditions, favorite food and even Black Friday.  Many restaurants close on thanksgiving.  It is time for families and friends to get together and eat.  Spoiler alert!  I don't even like turkey.  It is no secret that servers work most holidays.  Someone has to do it...See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sel

Nov 26, 2019 • 36:56

Career Day

Career Day

You have had enough of the service industry and you are ready to move on.  We take a look at the skills needed to be a good server and translate them to other careers.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 20, 2019 • 42:57

Being Late

Being Late

Early is On Time, On Time is Late, and Late is Unacceptable!  I never understood how on time could be late but lets take a look at lateness and how it affects you and others.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 12, 2019 • 38:48

"Pet" Peeves

"Pet" Peeves

We are joined in studio by the perfect guest for the subject of pets in restaurants.  April, joined by Schnauzer Maui, is a former dog trainer who now works in the restaurant industry "full time".  Danny and I discuss the mistakes pet owners make regarding restaurant patronage. “one thing I think restaurants should advertise is that they are more pet friendly if they are, then if a person who absolutely hates to have a dog around doesn’t have to go there… “ - April Sick. See Privacy Po

Nov 5, 2019 • 35:28

8 Reasons Why Being a Waiter Sucks!

8 Reasons Why Being a Waiter Sucks!

As a follow up to last weeks episode, we explore the flip side of the coin.  These are the concessions we make as servers.  If you aren't able to get past these potential barriers then it is surely time to get out of the business.  Producer Danny- "because there always those people in life...it doesn't matter what their job was they're gonna complain."  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 29, 2019 • 32:01

10 Reasons to Be a Waiter

10 Reasons to Be a Waiter

Being servers has its ups and downs and it goes without saying.  If you are a glass half full personality or you have never considered the benefits of being a server.  Here are my top 10 reasons for being a server.  #10) 5:18, #9) 8:47 #8) 12:54 #7) 15:17 #6) 18:50 #5) 20:35 #4) 24:00 #3) 26:35 #2) 30:14 #1) 33:49 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 22, 2019 • 38:41

Quirky Things Guests Do

Quirky Things Guests Do

Why? Why do guests say and do things that make you say hmmm?  Years in the service industry reveals these things that constantly puzzle servers.  "if every other other table is clean, and you sit at the only dirty table, we are already upset at you."See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oct 15, 2019 • 35:18

Raw Chef Carla

Raw Chef Carla

Very enlightening interview with the very talented raw vegan chef. @rawchefcarla "My mission statement is to change the way the world eats." We discuss food, health and habits while laughing all the way. “nothing that has been heated above 118º.  That is to preserve all the enzymes and nutrients of the food.  When you heat up (the food) you kill100% of the enzymes and you can kill up to 60% of protein and a lot of vitamins.” Raw Chef Carla was kind enough to bring us an apple pie. Guest

Oct 8, 2019 • 1:00:41

Restaurant Stereotypes

Restaurant Stereotypes

Servers are not shy when it comes to prejudging guests.  From the young to the old: black, white & Chinese we break down every ethnic group from the eyes of a server.  Good, bad and ugly nothing P.C. here but 100 percent fun.  "you should hear how servers talk about people.  They don't care.  They talk about black people around black waiters... they're not waiting till you leave the room..." See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.

Oct 2, 2019 • 1:08:19

Handling Rude / Angry Guests

Handling Rude / Angry Guests

"Not all rude guests are angry and not all angry guests are rude."  This weeks episode outlines 5 tips for handling both rude and angry guests.  We dive into several reasons why this behavior may occur.  Keep your cool and be professional, if you can.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 24, 2019 • 29:47

That Looks Like No Fun

That Looks Like No Fun

Not all service industry jobs are created equal.  There are some that plain ol' look like no fun. We discuss our experiences being grateful loving where we work and pointing out the aspects of some jobs that seem to outright suck. "...its bad enough he is ripping tickets, you don't have to demean him too."See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sep 17, 2019 • 35:57

Aliens and Robots

Aliens and Robots

In a absolute out of the box discussion about all things restaurants and food we invite Joe Callahan @bustabottlecap_ for a chat.  We get a blinding glimpse inside the mind of a man who decides to destroy the box.  A few clangs and technical mishaps aside we land the conversation safely after a side splitting detour.  "I told you what I did at Rainforest Cafe, imagine me as Mickey Mouse for a day in this heat."  Thank you Joe.  More to come... https://www.instagram.com/bustabottlecap_/

Sep 10, 2019 • 44:54

Confessions of a Server

Confessions of a Server

This weeks restaurant podcast we talk to Qualin, instagrams Confessions of a Server.  In this fun interview we navigate restaurant fun, highs, lows, pet peeves and get personal with actual confessions.  “…if you ordered light ranch, you never got light ranch… light ranch is one of the dumbest things in America.” Very grateful for the insight to the origins of his journey to create pointed restaurant content on instagram and Youtube.    https://www.instagram.com/confessionsof_aserver/ ht

Sep 2, 2019 • 56:36

I Quit Pt. Two

I Quit Pt. Two

In a follow up from last week's podcast episode, Danny and I interview Andrew and Eric.  They each give a detailed blow by blow of what they were experiencing moments before they decided to quit.  "When I quit it's always personal" - Andrew. Broken promises, disfunction and frustration eventually gets spilled to tell this restaurant tale that may be familiar to many of you.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-s

Aug 27, 2019 • 52:40

I Quit

I Quit

The restaurant industry is often linked with high employee turnover.  You never know if you are going to quit or get fired.  We explore some I quit stories.  This ends up being a two part subject.  We invite some guests next week to tell their stories that we share.  Give a listen and stay tuned for next weeks follow up. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 20, 2019 • 26:44

Vegas Baby

Vegas Baby

Our first on location podcast takes to Las Vegas where we talk to Jason Almanza, director of gaming operations and bar at a local chain operation.  As a Las Vegas Native and professional in the restaurant industry we gain insight into a few things that makes Vegas unique.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 13, 2019 • 30:58

Regulars

Regulars

We talk about Regulars.  They can be the life blood of the restaurant. Let's take care of them and make them happy.   See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aug 6, 2019 • 25:01

Fast Food

Fast Food

Danny and I dive into the pros and cons of fast food.  What is fast food and are there any benefits besides convenience?  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 30, 2019 • 28:44

Hosts

Hosts

First impressions are everything.  In the restaurant business, hosts are the first impression.  We take a broad stroke view of the position and get the ball rolling on what will be the first of a few shows on the subject.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 23, 2019 • 27:01

Restaurant GM Coach

Restaurant GM Coach

We talk to restaurant GM coach Scott Stanfield about proper training, creating a safe environment for employees and dealing with angry guests. Scott has a wealth of information about restaurants, service and culture. If that is not enough we pick his brain about his knowledge of Keto. There is a lot to pack into one show so next time we will have him share information about biohacking. https://www.linkedin.com/in/scottrstanfield/ https://www.thegmcoach.com/ https://www.instagram.com/str

Jul 17, 2019 • 40:11

Flirting With Your Server

Flirting With Your Server

We employ the services of "Jersey" who sheds light on the subject of flirting in the service industry.  As a bartender and a woman she is more qualified for the chat than we are.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 9, 2019 • 29:22

A Man With A Dram

A Man With A Dram

A distiller story.  Lets Nose it, taste it and talk about it.  Robert Muscatello (@a_man_with_a_dram) from Southern Tier Distilling Company (stdcspirits.com) takes a few minutes to discuss his experiences and his wares.  Danny and I learn a few things.  You may too.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jul 2, 2019 • 24:30

Weeded

Weeded

Weeded in restaurant terms may not be what you think.  Servers and kitchen staff alike know the feeling, so lets explore how it happens and why it happens.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 25, 2019 • 23:39

Restaurant Musician

Restaurant Musician

Interview with an restaurant musician.  Jon Curtis Rose, pianist, shares his experiences as a veteran musician and a restaurant musician.  I learn a lot and laugh a lot. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 18, 2019 • 26:48

Late Diners

Late Diners

Guests arriving too close to closing time? Campers staying way past closing? Hot topic alert.  Late diners. Is there anything that can be done about a true industry pet peeve?See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 11, 2019 • 18:32

The Power of Cash

The Power of Cash

Most servers take home cash every night. How do your manage your cash lifestyle? We discuss the ways that cash is king.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jun 4, 2019 • 21:21

Upselling

Upselling

From wine and alcohol to appetizers and deserts, adding value for the guest, your check and the restaurant upselling is vital.  There are many ways to get more out of the guests experience.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 28, 2019 • 21:00

Corporate Vs Private Part 2

Corporate Vs Private Part 2

In part two of this series we have a chat with Rich Duffy managing partner at Longhorn Steakhouse. He gives us insight into the corporate restaurant multi-store world.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 21, 2019 • 26:11

Corporate vs Private

Corporate vs Private

In Part one of this two part series we talk to Joseph Cholak.  We get his perspective on running a "mom and pop" privately owned restaurant.  Joseph gives us insight into the perks, benefits and challenges of the single concept restaurant.  There are advantages both ways.  Give a listen as we scratch the surface.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 14, 2019 • 29:00

How to Get Free Stuff

How to Get Free Stuff

Everyone loves getting free stuff.  When it comes to restaurants, don't play games.  Be nice. We explore several ways there are to get while the getting is good. There are plenty of freebies around. Give a listen. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 7, 2019 • 21:50

Working Holidays

Working Holidays

What are you doing on Easter? Working! We work on holidays, when the 9-5s are off. What is that like? Lets find out...See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

May 1, 2019 • 17:30

Food Safety

Food Safety

This weeks episode I have an eye opening discussion with a very fun guest.  Barbara and I get into the ins and outs around food safety in kitchen and serving alcohol at the bar. Very informative.  Give a listen.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 24, 2019 • 32:20

Sending Food Back

Sending Food Back

There are several reasons to send food back.  There are even more reasons not to do so.  We explore some of the reasons why it is oh so wrong to send food back.  This is getting out of hand.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 17, 2019 • 15:43

End of an Era

End of an Era

After working at the same place for almost 16 years, Producer Danny decides to flip things and interview me about my reflections of my time there.  It took me by surprise.  Join us as we reminisce.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 9, 2019 • 25:12

People That Annoy You

People That Annoy You

What is with these people?  All servers have certain types of guests that grind their gears.  No rants. Just WTH?  If you find yourself with one of these patrons, how do you handle it?  Lets give a listen.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Apr 2, 2019 • 20:30

Pros vs. Joes

Pros vs. Joes

Is there such a thing as an all star restaurant staff? Can they all be generals? We talk about the mix of front of the house staff in this weeks Pros vs. Joes.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 26, 2019 • 25:18

Restaurant Story Time

Restaurant Story Time

Producer Danny and I dish out a few stories we have collected over the years. The service industry is full of characters on both sides of the table. We tell it all. Co-workers, guests, chefs and line cooks. No one is safe.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 20, 2019 • 25:42

Restaurant Owner

Restaurant Owner

On this weeks episode we interview Jeff Lyons, owner of the Buffalo Roadhouse Grill.  He shares his thoughts on the challenges he faces in the industry from marketing and social media to environmental issues like plastic straws.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 12, 2019 • 24:51

Review The Reviews 2

Review The Reviews 2

In this weeks episode, we critique three reviews of a random local restaurant.  Don't get emotional. Lets talk about the proper way to write a review that is helpful to others looking for some solid information.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mar 6, 2019 • 22:08

Bartending Pt. 2

Bartending Pt. 2

Todays Podcast we conclude our series on bartending.  Stephanie gives us her perspective on uniforms, working with guys behind the bar and how she deals with guests.  I learn a few things and you get an introduction into Danny being Danny.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 26, 2019 • 28:59

Bartending Pt. 1

Bartending Pt. 1

This weeks episode is part one of a two part series look at bartending.  First part we have a male perspective and the second female.  Our first interview is one that has both our guest and producer Danny on the phone and I am in the studio.  We get a peek into the mind of a life long bartender.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 21, 2019 • 46:00

Restaurant Terminology

Restaurant Terminology

Restaurant jargon, lingo, phrases.  On this weeks podcast, producer Danny and I discuss the most common terms used in the restaurant industry.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 12, 2019 • 32:48

Day Shift vs Night Shift

Day Shift vs Night Shift

The difference in the working lifestyle of the day vs night shifts in the restaurant industry are the topic of this weeks podcast. We take a look at the advantages and disadvantages of both.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feb 5, 2019 • 18:32

Table Sharks and Sidework

Table Sharks and Sidework

Fun discussion. Mainly about greedy and selfish wait staff. There is no "i" in team. This weeks episode we discuss Table Sharks and Sidework. The big surprise is that Producer Danny considers himself a shark.  Very eye opening.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 29, 2019 • 23:44

Taking Orders: Pen or No Pen

Taking Orders: Pen or No Pen

In todays podcast we look into the mechanics of taking an order. Where do you stand when you take an order? Do you use a pen? Producer Danny and I are on opposing ends on that point. Give a listen.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 24, 2019 • 24:40

Saying No!

Saying No!

In the hospitality industry we are usually saying yes. We say yes all the time. What do we do in the restaurant when we have to say no. When to say it. How to say it. What to do after you say no.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 15, 2019 • 15:52

Service Industry Abroad

Service Industry Abroad

Producer Danny travels to London, Paris and Venice.  We discuss the workflow of service in these three cities.  This gives us an insight into a small portion of the experience of bars and restaurants.  Journey with us in this episode. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jan 4, 2019 • 38:56

Review the Reviews

Review the Reviews

On todays podcast we review the reviews.  Let us teach you what content is helpful in a review.  Don't be emotional.  Be helpful.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 27, 2018 • 28:32

Favorite Types of Guests

Favorite Types of Guests

Todays exploration is focused on our favorite types of guests.  We take a look at what servers preferences are when we are at the table.  It is not about the tip. It is about the process.  Communication is key...See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 11, 2018 • 21:08

Restaurant Secrets

Restaurant Secrets

Every industry has their insiders knowledge. There are many things you may or may not know about your night out at a restaurant...   See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dec 4, 2018 • 38:24

What is Good Service?

What is Good Service?

Restaurant patrons and industry workers, journey with us as we discuss steps of service and share our experiences.  More than ringing and bringing... What is good service?See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nov 19, 2018 • 38:24

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